Health care IT consulting and technology solutions

IT strategy and implementation services

The health care industry is going through a significant shift as it combats continuously rising health care costs and pressure from changing market dynamics influenced by regulatory reform. Health systems and other provider organizations are incentivized to alter care delivery methods to optimize patient outcomes, reduce unnecessary costs and maximize reimbursements and profitability.

In this environment, it is imperative to understand how information technology (IT) can enable health care transformation for provider organizations like yours that are focused on improved care quality, enhanced patient access and reduced costs, all while resulting in better patient outcomes.

Our dedicated team of professionals have a keen understanding of the implications of regulatory changes in health care, the market pressures dictating shifts in the care delivery and reimbursement models and the resulting effect on operations. Our deep knowledge of electronic health records (EHR) and related technologies, combined with our real-world operational experience, can benefit health care organizations like yours as we provide comprehensive health care IT solutions that deliver actionable insights and positive, quantifiable outcomes.

Our health care IT solutions include:


Strategy consulting services:

  • Strategic assessment and planning
    • Strategic guidance for health care organizations in IT strategy development, project and EHR assessments, system selection and technology road map
    • Examples include: mergers and acquisitions due diligence, IT Rapid Assessment®, EHR evaluation and selection, project go-live readiness review
  • Population health and value-based care
    • Value-based care strategy development, care model alignment, population health IT platform selection and change management to support an organization’s transition to outcome-based payment models  
    • Examples include: integrated health strategy, data integration platform design, EHR integration, care coordination framework design, post-acute care network assessment
  • Performance improvement
    • Clinical, and operational performance improvement and process standardization, identifying organizational initiatives, establishing benchmarks and developing actionable evidence-based solutions
    • Examples include: readmissions prevention strategy, clinical decision support review, early sepsis detection, coding process transformation, IT service model optimization, total cost of ownership reduction

Implementation services:

  • Project management
    • Varying levels of scale and complexity, from project conception to planning and execution using proven project management principles
    • Examples include: project management office (PMO) design, EHR system implementation project management, Project Management Quality Assurance (PMQA / IV&V), pre-implementation planning, issue prioritization, organizational change management
  • System implementation
    • Implementation and integration services using our proven methodology and skilled resources
    • Examples include: system design-build-test-support (Cerner/Siemens, Epic, 3M 360, Allscripts, Cloverleaf), requirements analysis, interface design and build, custom report development, go-live planning and support
  • Optimization
    • Enable maximum value from existing IT investments by leveraging best practices to standardize workflows and improve user satisfaction, productivity and outcomes
    • Examples include: system usability and end user adoption, process optimization, identify/ and remediate reporting gaps, end user training, system configuration updates, system performance review
  • Reporting and analytics
    • Reporting and analytics strategy, data governance, warehouse design and build, augment current capabilities with custom reporting
    • Examples include: data integration and normalization between EHR systems, data archival, enterprise data warehouse strategy and build

Complementing our technology consulting services are RSM’s extensive revenue cycle and regulatory advisory capabilities. 

Health care organizations we serve:

  • Health systems, integrated delivery networks, clinical integrated networks
  • Accountable care organizations
  • Academic medical centers and community hospitals
  • Independent physician groups
  • Urgent care centers
  • Behavioral mental health facilities
  • Post-acute care, long-term care and home health organizations

Recent Insights


Webcast recap: Consumerism’s impact in health care

Get a recap of our health care industry webcast on consumerism and its impact on health and hospital organizations.


Managing electronic health record conversion risks (webcast recap)

Health care organizations: Missed our webcast on managing your electronic health record conversion? Get this recap to learn more.

  • Alice Khosravy
  • |
  • June 07, 2018


Modernizing the financial close for health care (webcast recap)

Health care organizations: Missed our webcast on modernizing the financial close? Get this recap to learn more.

  • Gavin Backos
  • |
  • May 09, 2018


Electronic health record and enterprise resource planning (recap)

Health care organizations: Missed our webcast on electronic health record and enterprise resource planning integration? Get this recap.

  • Alice Khosravy
  • |
  • February 14, 2018
Project management and quality assurance for health care IT projects


Project management and quality assurance for health care IT projects

Learn how project management and quality assurance, a strategic and independent method, assesses IT project health and improves outcomes.

  • Arvind Rao
  • |
  • August 29, 2017
Human services agency seeks to improve care through new EHR strategy


Human services agency seeks to improve care through new EHR strategy

RSM helps their client optimize their electronic health record vendor selection process, ensuring a strategic fit for the organization.

  • August 10, 2017
3 steps to a successful HL7 implementation


3 steps to a successful HL7 implementation

Successful Health Level 7 International interface implementation takes the combined skill sets of the interface team and data experts.

  • Mike Adams
  • |
  • May 16, 2017
3 ways to improve your denials management efforts


3 ways to improve your denials management efforts

Learn key strategies to address denials management challenges in your health care organization. Start your assessment with our questions.

  • Desmond Hollingsworth
  • |
  • April 19, 2017
Strategic project management key to health care technology advances


Strategic project management key to health care technology advances

Early planning, key engagement and informed decision-making significantly improves technology project success at health care organizations.

  • Arvind Rao
  • |
  • February 03, 2017
Hierarchical condition categories and revenue leakage prevention


Hierarchical condition categories and revenue leakage prevention

Physician practices must have an understanding of hierarchical condition categories and revenue potential. Learn more.

  • Earshler Taylor
  • |
  • January 17, 2017
5 keys for a successful enterprise health record launch


5 keys for a successful enterprise health record launch

Learn core guiding principles to launch a value-driven enterprise health record initiative at your health care organization.

  • Gulshan Mehta, Dan Head
  • |
  • October 28, 2016


Population health management: Technology interoperability is key

Learn about common technology challenges related to population health management and the importance of the interoperable framework.

  • Gulshan Mehta
  • |
  • August 31, 2016

Case Studies

Medical group experiences an information technology extreme makeover

A multi-specialty medical group overhauls information technology infrastructure and enterprise resource planning solutions.

Senior living organization achieves over $60,000 in annual savings

A major provider of senior living services in the Mid-Atlantic region was in search of a more efficient accounting solution.

Case Study: Microsoft Dynamics GP solution enhances Epic EMR system

Upper Midwest Private Health Care Corporation improve efficiencies and address resource challenges with implementation of comprehensive Microsoft Dynamics® GP solution.

Rehabilitation hospital enhances business processes with CRM solution

After outgrowing its manual data collection processes, Magee Rehabilitation Hospital sought a more efficient platform to collect and distribute information.

  • July 17, 2013

How can we help you?

To discuss how our team can help your business, contact us by phone 800.274.3978 or

Events / Webcasts


Healthcare and Life Sciences Private Equity and Finance Conference

  • February 20, 2019


Health care M&A webcast: Latest trends and best practices

  • December 04, 2018


Health care industry 2018 fall webcast series

  • November 15, 2018