Health care IT consulting and technology solutions

IT strategy and implementation services

The health care industry is going through a significant shift as it combats continuously rising health care costs and pressure from changing market dynamics influenced by regulatory reform. Health systems and other provider organizations are incentivized to alter care delivery methods to optimize patient outcomes, reduce unnecessary costs and maximize reimbursements and profitability.

In this environment, it is imperative to understand how information technology (IT) can enable health care transformation for provider organizations like yours that are focused on improved care quality, enhanced patient access and reduced costs, all while resulting in better patient outcomes.

Our dedicated team of professionals have a keen understanding of the implications of regulatory changes in health care, the market pressures dictating shifts in the care delivery and reimbursement models and the resulting effect on operations. Our deep knowledge of electronic health records (EHR) and related technologies, combined with our real-world operational experience, can benefit health care organizations like yours as we provide comprehensive health care IT solutions that deliver actionable insights and positive, quantifiable outcomes.

Our health care IT solutions include:

Strategy consulting services:

• Strategic assessment and planning
  • Strategic guidance for health care organizations in IT strategy development, project and EHR assessments, system selection and technology road map
  • Examples include: mergers and acquisitions due diligence, IT Rapid Assessment^®, EHR evaluation and selection, project go-live readiness review
• Population health and value-based care
  • Value-based care strategy development, care model alignment, population health IT platform selection and change management to support an organization’s transition to outcome-based payment models  
  • Examples include: integrated health strategy, data integration platform design, EHR integration, care coordination framework design, post-acute care network assessment
• Performance improvement
  • Clinical, and operational performance improvement and process standardization, identifying organizational initiatives, establishing benchmarks and developing actionable evidence-based solutions
  • Examples include: readmissions prevention strategy, clinical decision support review, early sepsis detection, coding process transformation, IT service model optimization, total cost of ownership reduction

Implementation services:

• Project management
  • Varying levels of scale and complexity, from project conception to planning and execution using proven project management principles
  • Examples include: project management office (PMO) design, EHR system implementation project management, Project Management Quality Assurance (PMQA / IV&V), pre-implementation planning, issue prioritization, organizational change management
• System implementation
  • Implementation and integration services using our proven methodology and skilled resources
  • Examples include: system design-build-test-support (Cerner/Siemens, Epic, 3M 360, Allscripts, Cloverleaf), requirements analysis, interface design and build, custom report development, go-live planning and support
• Optimization
  • Enable maximum value from existing IT investments by leveraging best practices to standardize workflows and improve user satisfaction, productivity and outcomes
  • Examples include: system usability and end user adoption, process optimization, identify/ and remediate reporting gaps, end user training, system configuration updates, system performance review
• Reporting and analytics
  • Reporting and analytics strategy, data governance, warehouse design and build, augment current capabilities with custom reporting
  • Examples include: data integration and normalization between EHR systems, data archival, enterprise data warehouse strategy and build

Complementing our technology consulting services are RSM’s extensive revenue cycle and regulatory advisory capabilities. 

Health care organizations we serve:

• Health systems, integrated delivery networks, clinical integrated networks
• Accountable care organizations
• Academic medical centers and community hospitals
• Independent physician groups
• Urgent care centers
• Behavioral mental health facilities
• Post-acute care, long-term care and home health organizations