ServiceNow

Reduce costs and inefficiencies while improving productivity and time to value.

ServiceNow is customizable to fulfill your organization’s present and future business goals.

The pressing issue for any firm is getting more done, faster, with fewer errors and more insights on where to improve. For many, the answer is in workflow automation, making mundane tasks easier and using technology to keep things moving quickly. But how do you choose which technology to use? And who can you turn to for sound advice?

Our advisors possess extensive knowledge of ServiceNow, a cloud-based workflow automation software solution that helps streamline daily tasks. After installation, our ServiceNow workflow management consulting services help you navigate any changes, evaluate new opportunities and make choices that deliver fast improvement to your existing workflow and return on investment.

ServiceNow helps with easy task progress tracking and automation. The software also uses service mapping to discover the source of customer issues, which decreases the number of case tickets over time. It uses information from various departments to find the place where the error was first detected.

We’re here to help you with a team of practitioners who are devoted to our worldwide clients. Whether it’s customer service, IT or human resources, your unique business needs guide our method of fostering and implementing effective solutions. Our advisors aren’t simply certified professionals trained in ServiceNow’s functionality; they also understand—on a practical level—how the platform achieves business objectives. They know that maturity, industry, processes, governance and user acceptance all influence any service engagement, and they adapt accordingly.

4.92/5

Average ServiceNow customer satisfaction score

 170+

ServiceNow certifications and accreditations

560+

Engagements since 2017

Let us assist your business with...

RSM’s Workhub offering consolidates ITSM and strategic portfolio management applications into a single platform, centralizing workflow and eliminating disparate systems. Workhub lowers cost to access, with increased onboarding and support which makes it the perfect solution for middle market companies.

Related insights

Related solutions

“RSM offers an enterprise-grade solution at an attainable price point. They demystified the complexity of ServiceNow and gave us what we needed to understand our IT workload and streamline our project management.”

Rob Bogan, Chief Technology Officer, MG+BW

Subscribe to ServiceNow News & Insights

Our technology advisors offer product updates and best practice insights to help you deliver value through ServiceNow. Select your RSM preferences today. 

Contact our ServiceNow professionals

Complete this form and an RSM representative will be in touch shortly.