Recorded webcast

Dynamics 365 2021 webcast series

Nov 11, 2021
Event details
Date and time

Recorded, watch anytime

Intended audience

CEOs, chief financial officers, chief operating officers and chief technology officers

CPE credits

Not applicable

Event overview

Join RSM for our Dynamics 365 2021 webcast series. Maximize your investment by keeping abreast of new features, insights and updates.

Event recording and materials


Project operations

Jan. 13, 2021

Microsoft incorporated project operations (PO) into Dynamics in late fall. With the release, PO is now tying Dynamics Customer Engagement to Dynamics Finance and Supply Chain and Business Central. This session will show the new offering and discuss why you should consider this as part of your Dynamics ecosystem.


2021 Release Wave 1

March 10, 2021

Microsoft's semiannual release schedule means it’s important to stay on top of new and enhanced features added to the system. We’ll feature the top updates and demonstrate how they work. Since Microsoft integrates other products into Dynamics, we’ll highlight the key products to use in conjunction with Dynamics.


Dynamics Customer Insights

May 12, 2021

How can we get value out of our data? And, taking it a step further, how can we be predictive with our data? Customer Insights is the answer. This tool looks at existing data and uses artificial intelligence to not only interpret it, but help us expect what will happen next.


Microsoft 365 as a Platform (Dynamics, Office and the rest of Microsoft’s tools)

July 14, 2021

Microsoft applications are powerful on their own, but combining and utilizing them as one seamless platform unleashes the true power of Microsoft. This session will focus on how Dynamics can work with the rest of the Microsoft stack to create a force unachievable by any other technology.


2021 Release Wave 2

Sept. 8, 2021

Microsoft's semiannual release schedule means it’s important to stay on top of new and enhanced features added to the system. We’ll feature the top updates and demonstrate how they work. Given that Microsoft integrates other products into Dynamics, we’ll highlight the key products to use in conjunction with Dynamics.


Field Services: The October Release

Nov. 10, 2021

Microsoft has put Field Services on a regular release cycle. This webcast will talk about new features for Field Services as well as a future roadmap. Don't get stuck using the old version—you need to see these new features!


Event details
Date and time

Recorded, watch anytime

Intended audience

CEOs, chief financial officers, chief operating officers and chief technology officers

CPE credits

Not applicable