Microsoft Upgrade Solutions

Over the next several years, Microsoft will stop supporting older versions of some of their most popular products. This began with Microsoft SQL Server 2008 in July of 2019, and will continue with Windows 7, Windows Server 2008 and Exchange Server 2010 among others, which will all reach end-of-life on January 14, 2020.

Organizations which do not upgrade these products face many concerns, including:

  • Compromised security
  • Higher maintenance costs
  • Non-compliance
  • Decreased productivity
  • Problems with scalability

RSM’s Microsoft professionals are available to help you assess your current systems and designs, in order to plan a transition to Microsoft’s Modern Workplace. The assessment will include improved security controls design, a migration approach that includes transformative upgrades to systems such as SharePoint online and Teams. 

Important Notice for Extensions

Microsoft is offering Extended Security Updates for clients who are unable to upgrade prior to the deadline. Learn more.  


Geoff Hopkins 
Principal, Technology and Management Consulting

How can we help you?

Contact us by phone at 800.274.3978
or email us with your request.

RSM consultants can help plan and execute migration tasks and cutovers, and also provide robust managed services. Some options that may be beneficial for your organization include:

Migrating from Microsoft Exchange Server 2010 to Office 365 (Exchange Online)

  • Migrating your file servers to Teams, SharePoint and/or OneDrive
  • Migrating from an on-premises instance of SharePoint to SharePoint online
  • Learn more

Migrating your Windows Server 2008 systems to Azure for an extra 3 years of support

  • Deploying new server systems in Azure or on-premises to eliminate risks
  • Learn more

Migrating or upgrading Microsoft SQL Server 2008 to Azure SQL (Platform as a Service)

Migrating from Microsoft Office 2010 to Office 365

Migrating from Windows 7 to Windows 10, utilizing new technologies such as Autopilot

What happens next?

By ending support for older products, Microsoft is able to focus their investment on supporting newer and better technologies and improving user experiences by leveraging world-class platforms such as Office 365. Microsoft has invested heavily in developing products with security and privacy in mind throughout the development process. These products should be carefully reviewed and leveraged to ensure your systems and productivity actions are more secure by design.

Transitioning to the Microsoft Modern Workplace includes implementing Office 365, the leading productivity platform, while also enabling easy-to-use security components such as:

  • Conditional Access
  • Information protection and data classification
  • Intune device management

You also get productivity enhancing features, including business process automation and reporting via Flow, PowerApps and Power BI.

In addition, an RSM cloud readiness and security review will help identify and deliver pragmatic visibility and controls to your cloud data and platform solutions and provide you with a business tailored strategy.

RSM consultants are more than just technical resources, they understand the business problems that technology addresses, including the security of the environment. Contact us today to discuss a remediation strategy.

Exchange Server 2010

Exchange Server 2010 will reach end of support on January 14, 2020. If you haven’t already begun your migration from Exchange 2010 to Office 365, now’s the time to start planning. When Exchange 2010 reaches its end of support, Microsoft will no longer provide:

  • Technical support for problems that may occur
  • Bug fixes for issues that are discovered and that may impact the stability and usability of the server
  • Security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches
  • Time zone updates

Migrating your email to Office 365 is your best and simplest option to help you retire your Exchange 2010 deployment. With a migration to Office 365, you can make a single hop from old technology to Microsoft’s latest offering. Office 365 receives new features and experiences first, and you and your users can usually start using them right away. You’re always on the latest version of Exchange in Office 365.

Windows Server 2008

Companies which use Windows Server 2008 or Windows Server 2008 R2 products and services should migrate to Microsoft Azure to take advantage of 3 additional years of Critical and Important security updates at no additional charge and modernize when ready. For environments other than Azure, it is recommended that customers upgrade to the latest version before the deadline of January 14, 2020.

Microsoft SQL Server 2008

As of July 9, 2019, Microsoft will no longer release security updates for any version of SQL Server 2008, leaving infrastructure and applications unprotected. It’s time to migrate to current versions for greater security, performance and innovation.

RSM’s cloud professionals can help you embrace the tools in Azure to modernize your applications, including Azure SQL Database, Azure App Service and Azure IaaS. Our consultants can show you how to reduce your infrastructure costs with free extended security updates, the Azure Hybrid Benefit, and optimized infrastructure. We can help ensure your organization’s security and compliance in the cloud, building on Azure’s secure cloud foundation.  

Microsoft Office 2010

After 10 years, support for Office 2010 is ending October 13, 2020. This means Microsoft will no longer provide technical support or software and security updates. Continued use of this version could jeopardize compatibility with new applications and toolsets that your business might like to deploy.

Here's what the end of support means for you after October 13, 2020:

  • Microsoft will no longer provide technical support, bug fixes, or security fixes for Office 2010 vulnerabilities which may be subsequently reported or discovered. This includes security updates which can help protect your PC from harmful viruses, spyware, and other malicious software.
  • You'll no longer receive Office 2010 software updates from Microsoft Update.
  • You'll no longer receive phone or chat technical support.
  • No further updates to support content will be provided and most online help content will be retired.
  • You'll no longer be able to download Office 2010 from the Microsoft web site.

Windows 7

Many middle market companies still utilize Microsoft Windows 7 as their primary operating system, making up 37 percent of the overall desktop market. However, Microsoft recently announced that support for the product will end January 14, 2020. This milestone poses a significant threat, and companies must proactively plan to upgrade their operating systems and mitigate potential risks.

The risks of not addressing the conclusion of Windows 7 support in a timely manner are broad and can be very harmful. The chief risks include:

  • Windows 7 will no longer receive security updates, leaving your operating system and sensitive information vulnerable to losses and unauthorized access 
  • Security risks could leave your organization noncompliant with several regulatory compliance guidelines, including the Health Insurance Portability and Accountability Act (HIPAA) and the Payment Card Industry (PCI) Data Security Standard.

Learn more


Microsoft Extended Security Updates Overview:

With deadlines for Windows 7, Windows Server 2008 and SQL Server 2008 end-of-support (EOS) having arrived or being near at hand, Microsoft is offering Extended Security Updates for clients who are unable to upgrade prior to the deadline. Here is a brief overview of the requirements associated with ESU for Windows 7, Windows Server 2008 and SQL Server 2008.

Windows 7

  • Prerequisite: Active Enterprise Agreement (EA), Enterprise Subscription Agreement (EAS), a Server & Cloud Enrollment (SCE), an Enrollment for Education Solutions (EES), or Subscription.
  • The Extended Security Update (ESU) program is a last resort option for customers who need to run certain legacy Microsoft products past the end of support. It includes Critical* and/or Important* security updates.
  • Can be purchase for 3 years beyond the initial EOS date of 1/14/20.
  • Sold on a per-device basis.
  • Office 365 ProPlus will continue to work on devices with Windows 7 Extended Security Updates through January 2023.*
    • After January 2020, Office Pro Plus on Windows 7 won't receive new feature updates to Office 365 but will continue to receive security updates until January 2023.
  • Microsoft Windows Virtual Desktop provides a Windows 7 device with free Extended Security Updates through January 2023.

* Microsoft is expected to allow CSP partners to be able to sell ESUs to SMB clients, but no additional details have been released on prerequisites and additional details aren’t expected until 12/1/19.

Windows Server 2008 & SQL Server 2008

  • If these machines are moved to Azure,  ESU is included at no additional cost above the cost of running them in Azure.
  • Prerequisite for on premise: Active Enterprise Agreement (EA), Enterprise Subscription Agreement (EAS), a Server & Cloud Enrollment (SCE), an Enrollment for Education Solutions (EES), or Subscription.
  • Can be purchased for 3 years beyond the initial EOS date of 7/9/19 for SQL Server and 1/14/20 for Windows Server.
  • Sold per server.
  • The cost is 75% of the full license cost annually per year (Example: Windows Server Standard 16 core costs ~$1000, so ESU would cost ~$750 if that covers the host infrastructure).
  • Customers who license Windows Server or SQL Server 2008 or 2008 R2 through an authorized SPLA hoster will need to purchase Extended Security Updates separately under an Enterprise or Server and Cloud Enrollment directly from Microsoft for approximately 75% of the full on-premises license cost annually.

* Microsoft is working on and is expected to allow CSP partners to be able to sell ESUs to SMB clients, but no additional details have been released on prerequisites and additional details aren’t expected until 12/1/19.