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2020 retail holiday season
Knowing the post-pandemic consumer is key for the holidays
The pandemic has affected consumer buying behaviors and preferences. According to Coresight Research, 60% of consumers indicated they will maintain their changed buying behaviors and expectations post-COVID-19. Seamless online shopping, fast delivery, curbside pickup, easy returns and more will continue to be the norm. Retailers big and small will need to adjust to attract and retain these savvy customers during the holiday season and beyond.
Are middle market retailers positioned to compete? What adjustments must be made?
Listen to Matt James, Chief Operating Officer talk about how Hickory Farms is approaching the 2020 Holiday Season
How can middle market retailers foster strong relationships with customers, offer optimal experiences and provide needed products and services while also managing risk and turning a profit?
Watch more videos of conversations between Matt James, COO of Hickory Farms; John Nicolopoulos, Retail and Restaurant Sector Leader; and Chris Shaker, Retail Senior Analyst about what to expect this Holiday Season.
With the pandemic, the 2020 holiday season will be a climate of uncertainty. Are middle market retailers positioned to compete?
Protecting customer data has never been more important in the consumer products industry. Learn how to jumpstart your cybersecurity efforts.
Consumer preferences and shopping habits post-COVID-19 will trend toward returning to pre-pandemic activities.
We explore Gen Z characteristics that consumer products companies should know, as well as how to attract this new and powerful customer.
Gift card theft is on the rise. Learn three key steps retailers can take to help protect their organization from attacks.
Retailers should assess gift card procedures including an annual review of reporting, sales tax, unclaimed property and more.
See more Consumer Products Insights >