Industry operations

RSM has extensive experience with business services and professional services (BPS). More than 500 RSM professionals use their broad technical knowledge to help enable sustainable and innovative solutions and ongoing value to our BPS clients. The BPS advisory team works with our clients to enhance the customer and employee experience and improve operational efficiency through digital transformation, which encompasses people, process, technology and data. We have substantial experience in lending and deposit operations, digital banking, technology selection and contracting, organizational alignment, and data strategies. Our industry-focused approach is essential to understanding our clients’ unique operating aspects and challenges.

The RSM financial institution (FI) advisory team works with clients to enhance the customer and employee experience. We accomplish this through digital transformation, supported by evolving technology that is deployed securely and in accordance with regulatory requirements. We have extensive experience in lending and deposit operations, digital banking, technology selection and contracting, organizational alignment, and data strategies. RSM has maintained a national FI practice for more than 25 years, and we serve over 2,500 financial services companies nationwide. We believe an industry-focused approach is essential to understanding the unique operating aspects of our clients’ organizations. Our management consulting FI advisory practice has worked with a wide variety of financial institutions, ranging from community banks and credit unions to regional and global banking organizations.

The U.S. federal government is the world’s largest buyer of goods and services, providing substantial business opportunities for organizations across every industry and business sector. It imposes complex cost accounting and regulatory compliance requirements on its contractors and grant recipients. Our government contracting practice helps government contractors and grant recipients improve compliance, cost accounting practices and business processes in a heavily regulated environment.

RSM has deep industry experience and broad technical knowledge with over 500 professionals delivering innovative solutions, lasting value and confidence to our insurance clients. We help unlock our clients’ potential, assisting them to increase market share, harness data and establish personalized experiences to differentiate them from their competitors. With our innovative products and services, we help our insurance clients to accelerate their go-to-market strategy, enrich the customer experience and make better data-driven decisions across five key domains: customer experience, organization, technology, operations and data.

RSM's life science advisory practice leverages extensive industry experience to drive partnership, innovation and success for our clients in the biopharmaceutical, medical technology and life sciences services sectors. Our team collaborates closely with our clients to develop and execute customized strategies that align with their unique goals. Our professionals are well-versed in market access, commercial operations, supply chain and operations, finance and accounting, and technology.

Health care is undergoing an upheaval as organizations are pressed to meet evolving patient expectations and demanding compliance requirements. RSM can help build and execute strategies to empower organizations to thrive.

RSM has deep experience across technology, media and telecommunications (TMT) sectors. Our advisory practice assists with go-to-market strategies through operational enablement and effectiveness based on industry-leading innovations. We have extensive experience in operational value creation, including business analysis, process and performance improvement, merger integration, business unification, and continuous performance improvement. We specialize in aligning front-of-house and back-of-house operations, aligning the business strategy with the operations, and tying it together with data and reporting to drive business decision making. Our key areas of focus include channel strategy and enablement, product pricing and packaging, customer experience, sales operations, customer success operations, finance operations, and data strategy.