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Good versus great: Hospitality is the key ingredient

A conversation with Danny Meyer, Union Square Hospitality Group

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The more you diversify your talent base, the better your quality and hospitality gets.
 – Danny Meyer
ceo_forum_danny_meyer.mp3

Danny Meyer, founder and CEO of Union Square Hospitality Group and founder of Shake Shack, sat down with "The Middle Market Transformative CEO" hosts Joe Brusuelas and Robert Reiss to discuss how his New York restaurants are addressing labor, technology and innovation.

In our first episode, Meyer shares why he looks to diverse talent pools, how Union Square Hospitality Group balances innovation with a focus on people, and why hospitality, not service, is the great differentiator.  


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