While managed IT services (MITS) have been a staple for businesses for years, and the benefits of outsourcing are acknowledged, navigating the myriad of managed service providers (MSPs) can be daunting. Amid the multitude of local, regional, national and global firms, here's what makes RSM stand out.
Unlike other managed IT service offerings, RSM utilizes our full range of services to develop a customized solution to meet your needs.
Enjoy the flexibility of outsourcing the entire IT function or select components like infrastructure, help desk, CIO advisory, staff augmentation, Microsoft 365 and more.
RSM's co-managed IT services is our customized solution for companies seeking a trusted partner to co-manage your IT department. Our co-managed IT services combines your existing in-house IT team with RSM professionals to create a single comprehensive, effective IT operation. RSM will tailor a managed solution based on your business needs, existing IT expertise, geography, regulatory requirements and current business applications.
We deliver a full range of services that provide you with consistent technology support costs.
RSM managed IT services is a highly scalable platform that combines our industry knowledge with the essential IT functions organizations need to run a high-performing, innovative IT department. We are the next generation managed services provider (MSP) ready to guide your organization through its digital transformation.
Our client engagement teams, ranging from the service desk to your dedicated client technology advisor, are aligned by industry. This deep-seated familiarity with specific industry technology frameworks ensures we consistently bring best practices to the table.
Whether you're growing domestically or branching out internationally, RSM is right there with you. Our local presence and multilingual capabilities uniquely position us to support diverse entities, from venture-backed startups to publicly held companies.
We're a forward-thinking organization, committed to integrating the most recent technological advancements into our offerings. This is evident in our market-leading thought leadership and solutions in areas like cloud computing, generative artificial intelligence and cybersecurity.
Beyond MITS, RSM offers an array of services. By choosing us for finance and accounting, human resources and managed application outsourcing, your organization can reap the benefits of economies of scale. This consolidation advantage is especially beneficial for our private equity clients aiming to unify numerous portfolios.
Our newest RSM Defense solution seamlessly integrates with MITS. With a dedicated team of over 100 professionals, we're poised to bolster your security measures and assist in compliance with regulatory, statutory and third-party mandates.
Our commitment to your success is evident in our approach. Every MITS client is backed by a multidisciplinary team, which includes an RSM owner (Principal) actively participating in quarterly business reviews.
We believe in tangible results. Our commitment to excellence is gauged through a variety of metrics. We employ techniques such as the Net Promoter Score® to gauge loyalty, voice of the customer surveys to capture direct feedback, and end-user satisfaction surveys to continuously assess our service quality. Ultimately, our primary metric is the discernible business value our clients derive from outsourcing IT services to us.
RSM holds an elite partnership status with Microsoft. With top-tier specializations in Microsoft 365, Data Analytics, ERP/CRM and Azure, we ensure you harness the best of Microsoft alongside a partner renowned for unmatched knowledge. Learn about our One Microsoft approach.
Deb Worm, Assistant vice president, F&M Bank
“There’s just a level of confidence we have in RSM to figure out how to fix problems or come up with an alternative in a timely manner, where before it might have taken us months to achieve.”
- Scott Ripper, Network manager, Raba Kistner Inc.
“It’s really been a hand-in-hand relationship. And as we grow, and as RSM and the managed IT team grow with us, we’re going to keep going down the same path together.”
- Nicholl Amurao, Firm administrator, Rosenfield & Co.
“There was no way we could build this system on our own. This was all done entirely because of our relationship with RSM. The fact that RSM has helped us in every capacity that we have ever asked of them is amazing.”
- Aaron Hicks, Supervisor, GreenState Credit Union
“It’s great to have one company that you trust to do everything that you need, in a timely manner and with professionals who know what they are doing.”
- James Murphy, Vice president of finance and controller, Sigilon Therapeutics Inc.
“…RSM has significant reach. We have customer requirements and Department of Defense compliance that is ever-changing, and a company like RSM has the bench strength for multiple sites that we certainly couldn’t afford to have ourselves.”
- Pat O’Neill, Chief Financial Officer, Chandler Industries
Ian Sale, Head of Technology, Bridgeway Capital Management
Tom Chalstrom, President and Chief Executive Officer, First Federal Credit Union
