RSM Virtual Health Care Day 2023

The new reality for health care

Event time: 10:00 AM – 12:00 PM ET
Field of study: Specialized Knowledge

Dennis Dahlen, Chief Financial Officer of the Mayo Clinic, and Pat Keel, Chief Financial Officer/Chief Administration Officer of St. Jude Children's Research Hospital will bring their extensive experience and profound insights to our discussion on emerging trends, groundbreaking technologies and innovative strategies shaping the future of health care delivery. The session will be moderated by Carlos Hernandez, national health care industry leader at RSM.

Following the discussion, RSM’s Chief Economist, Joe Brusuelas and Health Care Analyst, Matt Wolf will present on the factors influencing U.S. economic expansion, the headwinds that are gaining strength in the middle market as well as a health care industry outlook.

Learning objectives

• Understand the current trends shaping the health care industry.
• Explore strategies employed by leading health care organizations to achieve operational excellence in the new reality of health care.
• Recognize the interplay between economic conditions and the health care industry, and how these factors shape the new reality for health care.

Session speakers

Understanding governmental funding margin drivers

Event time: On-Demand (available all day!)
Field of study: Finance

The regulations around governmental funding are always changing, and it’s extremely important for leaders to harness these changes to ensure financial excellence. Together, we will review governmental funding opportunities related to cost reporting, including tips for capturing data to report and enhance reimbursement accurately. Small changes can have a significant impact on the bottom line. We will look at ways to help facilities identify potential additional payments for Medicare bad debt, Medicaid days and uncompensated care charges.

Learning objectives

• Identify ways to enhance governmental funding.
• Identify significant Medicare reimbursement opportunities.
• Learn about Medicaid supplemental payments.

Session speakers

• Brian Katz | Health Care Risk Consulting Director | RSM US, LLP
• Jill Nelson | Health Care Risk Consulting Director | RSM US, LLP
  • Connect on LinkedIn

The future of healthcare transactions: Strategies for due diligence, integration, and revenue cycle optimization

Event time: On-Demand (available all day!)
Field of study: Finance

Gain valuable insights into the transaction life cycle for buyers and sellers in the health care industry. Our highly experienced speakers will take you through the entire process, from the pre-acquisition diligence period to post-closing operational improvements, integration and achieving a return on investment. We'll examine current due diligence challenges specific to health care and provide tips and strategies to help you plan for post-closing integration challenges with best practices. You'll also learn how to identify revenue cycle management challenges early in the process and discover opportunities for optimization.

Learning objectives

• Understand current due diligence challenges in today’s market.
• Learn to properly plan for post-closing integration challenges and apply best practices.
• How to identify revenue cycle management challenges early in the process along with opportunities for optimization.

Session speakers

• Andy Jenkins | Partner, Health Care Transaction Advisory Services| RSM US, LLP
  • Connect on LinkedIn
• Matt Wolf | Director and Health Care Senior Analyst | RSM US, LLP
  • View full bio

Keeping track: The impact of the latest accounting regulations and trends on your financial statement audits

Event time: On-Demand (available all day!)
Field of study: Auditing

Stay ahead of the curve on the latest accounting and auditing matters affecting the health care industry. Our speakers will provide a comprehensive overview of the newest Financial Accounting Standards Board (FASB) and Yellow Book developments and explore the potential impact these changes may have on your annual financial statement audits. Additionally, we'll dive into the latest trends in health care accounting, so you can prepare for what's to come to enhance your organization's financial performance.

Learning objectives

• Identify recent accounting and auditing matters that will impact your organization.
• Apply recent FASB and yellow book updates to your financial statements.
• Understand latest trends in health care accounting.

Session speakers

• Nick Ward | Health Care Audit Policy Leader | RSM US, LLP
  • Connect on LinkedIn
• Karen Pinkstaff | National Health Care Audit Leader | RSM US, LLP
  • View full bio
• Rick Kes | Health Care Senior Analyst | RSM US, LLP
  • View full bio

Tax in action: understanding the intersection of industry trends and tax law changes impacting healthcare

Event time: On-Demand (available all day!)
Field of study: Taxes

Understand the latest tax law changes affecting the health care industry. We'll discuss common transactional issues specific to the health care industry and explore the intersection between industry trends and taxes. You'll gain valuable insights into navigating the complexities of the changing tax landscape and optimizing your tax position. This session will cover topics affecting both tax-exempt and for-profit entities.

Learning objectives

• Learn about new tax legislation.
• Understand the impact of tax legislation for your organization.
• Identify the intersection between industry trends and taxes.

Session speakers

• Rebekuh Eley | National Exempt Health Care Tax Leader | RSM US, LLP
  • Connect on LinkedIn
• Parr Thomson | National For-Profit Health Care Tax Leader | RSM US, LLP
  • Connect on LinkedIn
• Cherrelle Nyankojo | Senior Director, Unclaimed Property | RSM US, LLP
  • Connect on LinkedIn
• Joni Andrioff | Senior Director, Compensation and Benefits, Washington National Tax | RSM US, LLP
  • Connect on LinkedIn
• Erika Farr | Manager, Energy Credits & Incentives | RSM US, LLP
  • Connect on LinkedIn

The C-suite's guide to margin transformation

Event time: On-Demand (available all day!)
Field of study: Finance

This session will explore how C-suite leaders can achieve financial sustainability through strategic margin transformation. Discover proven strategies to optimize profitability and drive growth while focusing on delivering high-quality care. Gain valuable insights into identifying your organization's starting point, executing actionable initiatives, navigating complex organizational structures, and effectively measuring results. Additionally, this session will explore the benefits of external support in providing strategic focus, additional resources, and a deeper understanding of your unique margin drivers.

Learning objectives

• Understand the key C-Suite considerations and steps involved in initiating a margin transformation project.
• Determine the scope of what the C-Suite team can accomplish independently and identify areas where external assistance may be beneficial.
• Gain insights into the timeline and expectations for achieving results from margin transformation efforts, including factors impacting timeline and milestones to assessing progress.

Session speakers

• Beryl Ramsey Finlan | National Health Care Clinical Operations Leader | RSM US, LLP
  • Connect on LinkedIn
• Val Howell | Health Care Management Consultant | RSM US, LLP
  • Connect on LinkedIn

Into the dark: Exploring vulnerabilities, the dark web and data breaches in healthcare

Event time: On-Demand (available all day!)
Field of study: Information Technology

Explore the risks and implications associated with the dark web, data breaches and regulatory compliance in the health care industry. We'll examine current trends and themes in data breaches, as well as provide real-world examples of health care activity on the dark web. You'll learn how breaches, the dark web and ransomware can affect cyber risk in health care and how to mitigate those risks. Additionally, we'll explore the regulatory compliance connections to HIPAA and HITRUST, so you can ensure your organization is meeting all requirements.

Learning objectives

• Identify current trends and themes in data breaches and dark web activity within the healthcare industry.
• Learn how to effectively mitigate the risks associated with the dark web and data breaches.
• Understand how to ensure your organization meets all necessary requirements to maintain compliance with health care data requirements.

Session speakers

• Greg Vetter | Health Care Security & Privacy Leader | RSM US, LLP
  • Connect on LinkedIn
• Paul Fountain | Health Care Cyber Risk Consulting Director | RSM US, LLP
  • Connect on LinkedIn
• Jonathan Dreasler | Health Care Cyber Risk Consulting Director | RSM US, LLP
• Maddie Lazas | Cyber Threat Intelligence Supervisor | RSM US, LLP
  • Connect on LinkedIn

Auditing the impact of clinical workforce constraints: assessing and managing the multiple risks associated with clinical labor shortages

Event time: On-Demand (available all day!)
Field of study: Management Services

As a result of labor shortages, health care organizations have experienced a significant increase in clinical labor costs. However, the risks caused by the shortage of clinical labor go well beyond the financial domain. In addition to auditing and monitoring the financial impact of clinical labor shortages, health care providers should also consider assessing and managing the implications to clinical quality, patient access, patient throughput, patient experience, employee satisfaction, regulatory compliance and third-party risk management. During this session, we will demonstrate how internal audit departments can take a holistic approach to assessing and addressing this prevalent industry risk.

Learning objectives

• Gain an understanding of the multiple ways the risks associated with the clinical labor shortage impact your organization.
• Learn how Health Care organizations are scoping holistic internal audits to assess the multiple risks.
• Provide suggestions for leveraging data analytics to enhance your clinical labor internal audit.

Session speakers

• Ryan Haggerty | Health Care Internal Audit, Leader | RSM US, LLP
  • Connect on LinkedIn
• Kevin Dolan | Health Care Risk Consulting Director | RSM US, LLP
  • Connect on LinkedIn

Hyper automation: unleashing the power of generative AI in enhancing health care operations

Event time: 3:00 PM – 4:00 PM ET
Field of study: Information Technology

Join us as we highlight how top health care systems leverage generative AI and automation to meet some of the toughest challenges impacting hospital operations, including patient portal communications, complex patient chart reviews and information technology (IT) service ticket automation. The session will include interactive use cases of generative AI and explore the complex regulatory, governance and due diligence considerations needed around its application in health care.

Learning objectives

• Understand how health care organizations can harness the power of ChatGPT to help address the current labor market and economic conditions facing health care.
• Understand use cases and actual and planned implementation of ChatGPT in health care settings.
• Learn about needed guardrails, due diligence, and protocols around the implementation relative to clinical use cases and the handling of medical information.

Session speakers

• John Bennett | Health Care Consulting Director | RSM US, LLP
  • Connect on LinkedIn
• Corinne Stroum | Director, Consumer Experience & Insights | Scan Healthplan
  • Connect on LinkedIn
• Steve Kos | Senior Director of Revenue Cycle Applications | Baptist Health (Jacksonville, Fla.)
• Randall Nale | Director, US Healthcare Solutions | Microsoft | US Healthcare and Life Sciences
• Tom Bethke | VP IT Infrastructure | Allina Health

Establishing patient experience transformation center of excellence

Event time: 4:00 PM – 5:00 PM ET
Field of study: Specialized Knowledge

Learn more about establishing patient experience transformation center of excellence (COE) and its powerful impact on patient, employee and user experiences. These unified best practices approach revolutionizes how people, processes and technology collaborate to drive superior outcomes and value for your health care organization. We'll explore how targeted experience thinking enhances patient acquisition and center of care, employee engagement, and system usability to create meaningful transformation.

Learning objectives

• Learn more about is an experience patient experience transformation center of excellence (COE) is and how it can transform your care journey.
• Establish values and outcomes of establishing a patient-centered experience COE.
• Learn about the successful approaches taken to create health care transformation experiences.

Session speakers

• Kelli Newman, APR | President | Newman & Newman, Inc.
  • Connect on LinkedIn
• Matthew Schlueter, PhD, RN | Chief Nursing Officer | Harris Health
  • Connect on LinkedIn
• Leah Blackwell | Chief Nursing Officer | Memorial Hermann Health System
  • Connect on LinkedIn                         
• Michael Brown | Health Care Margin Improvement Consulting Director | RSM US LLP
  • Connect on LinkedIn
• Michael Haas (Moderator) | Health Care Senior Analyst | RSM US, LLP
  • View full bio