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Family First Member Spotlight: Meet Kelly Kiser


Our ENG builds community around shared experiences, and serves as a support system for the wellbeing and growth of the group’s members and others so they can be their best at home, work and in their communities. Through our Family First member spotlights, we share stories about life experiences of people at RSM. In this edition, we meet Kelly Kiser, who knows that a positive attitude and accepting help are key during challenging times.

Kelly Kiser 
State and local tax supervisor
Two years with RSM US LLP
Member of Family First and Abilities ENGs

As a working caregiver, tell us about a challenge you are currently facing or have faced recently. 
Our daughter, Mila, who is a child with Down syndrome, had to have her tonsils and adenoids removed due to severe sleep apnea. The surgery was success but complications lead to a three-and-a-half week hospital stay. This resulted in my wife and me taking turns spending the days working from the hospital while also trying to balance home life with our other two children.

What roles do family, faith and RSM play in the face of such challenge? 
We had much support from our families, whether it was fielding phones calls, supplying meals, helping watch our other children as needed or simply offering prayers. Working for RSM was a blessing during this time. I was afforded the flexibility to work when I was able and given time to be with my family when needed. Additionally, coworkers helped by providing gift cards to help with meals for my wife and me at the hospital and for our extended family watching our kids at home.

What habits have you created over time that have led you to face such a challenge in the way that you have? Why were those habits important to you at the time? How did you develop a commitment to maintaining those habits? 
I think communication, having a positive attitude and being able to ask for help when needed played a big role in getting us through this challenging time. Being able to communicate what I would be able to accomplish while working from the hospital helped ensure that my coworkers could help fill in on projects I was working on at the time. Staying positive was paramount while spending days on end waiting for medical updates. And last but not least, being able to ask for help when needed allowed not only my wife and me to get what we needed but also informed our family, friends and coworkers what they could do to best offer help.

What message would you give to RSM professionals facing similar challenges or who have family members facing such challenges? 
Don’t be afraid to communicate with your boss, coworkers, family or friends what you need to get you through. Oftentimes they are eager to help but do not know the best way to go about it. Keep a sense of humor, as laughter can be a great distraction from the seriousness of any situation.

Describe the importance of your membership in the ENGs to which you belong. What opportunities do you see for your ENGs to collaborate in support of working caregivers?
I think ENGs play a huge role in in creating a great culture at RSM. They afford everyone the opportunity to learn, grow and feel included. When Mila was born, the Abilities ENG worked with the Down Syndrome Guild of Kansas City to bring in a presenter and educate our office about Down syndrome. This allowed my coworkers to better understand of some of the challenges of having a child with Down syndrome. This type of personal touch to me exemplifies the importance of ENGs.

Family First


Family First

Family First serves as an active voice around shared family challenges and promoting an inclusive, respectful workplace.