Digital transformation in the food and beverage sector
Many companies have been focusing their digital transformation efforts on the supply chain. But, food and beverage companies need to also focus on the demand chain. According to RSM’s recent Food and Beverage Monitor Survey, 64 percent of thriving companies have implemented e-commerce technologies. In this brief video, RSM’s Chris Jones, a principal in the technology and management consulting practice, explains the importance of customer experience in a digital transformation strategy.
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