Support retail and e-commerce selling models on a single platform
Shopping behaviors are changing and purchasing pathways are getting more complex. Buyers want to move freely between online and offline shopping channels as their time and needs shift. They control the process, spanning mobile devices, social media reviews and tapping into vast amounts of product and service information.
SuiteCommerce InStore provides merchants with solutions that unify physical and digital shopping experiences within a single, cloud-based commerce platform. Your sales associates can use a mobile device to check complete inventory and customer information to improve service and drive customer spend. SuiteCommerce helps them engage customers more effectively, enhance revenue and profit and provide a satisfying shopping experience. Anywhere.
As an early member of NetSuite’s Commerce Agency Program (CAP) and winner of NetSuite’s inaugural SuiteCommerce Partner of the Year award, RSM is a leading creative agency and systems integrator that provides businesses with superior interactivity, functionality and aesthetics using the highly flexible web store and unique back-office integration of the SuiteCommerce platform. Our commerce experts can assist in UX, implementation, and strategy. As with all RSM engagements, we strive to understand you, your business and your challenges to ensure our recommendations work for you as you need them to work.
Empower your in-store operations to deliver a continuous buying journey
Empower your staff to engage with customers anywhere and take customer service to the next level. With any common mobile device, you can answer customer questions, check inventory and get instant answers that drive sales and enhance customer experience.
Put powerful upsell, cross-sell and related item recommendations into the hands of your sales floor staff. SuiteCommerce InStore simplifies the rules and monitors shopping patterns to increase sales opportunities and enhance customer service.
Let your customer’s journey start in one channel, move along in another and close in yet another channel: A seamless buying experience. Combined with an easily accessible, 360-degree customer profile, you’ll intelligently serve the customer as they want to be served.
A single platform, omnichannel commerce system isn’t just for the IT department. Put the power of customer insights, enhanced selling opportunities and flexible service into your physical stores and—literally—into the hands of your salespeople.
Electronics retailer uses NetSuite, RSM to build powerful omnichannel presence
I have found them to be competent, capable, and they have been able to answer my questions about NetSuite in a quick and concise manner.
2,000+
Largest global NetSuite partner, serving 2,000+ clients since 2004
11
NetSuite Worldwide Solution Provider Partner of the Year awards
500+
With 85 North American offices and practices in 16 countries, RSM has 500+ global NetSuite resources
Empower your in-store operations to deliver a continuous buying journey
SuiteCommerce InStore is part of the NetSuite SuiteCommerce platform.
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