RSM and NetSuite for consumer products

Meet the challenges of selling directly to end-consumers, wholesalers and distributors, including addressing each set of unique pricing, billing, back-office support and supply chain requirements. RSM routinely works with clients to confidently unify and manage multiple sales channels, such as B2B EDI, Ecommerce, In-Store POS, Amazon, Walmart, and many others.

RSM understands the nuances of managing multiple sales channels side-by-side within a single system and works with clients to accept and process orders in NetSuite, either manually or via integration. RSM’s deep technical expertise in setting up and supporting the various integrations between NetSuite and sales channels ensures timely processing and improved customer experience. 

Once orders have been received in NetSuite, RSM’s supply chain experience helps make sure inventory can be confidently allocated and prioritized across channels, ensuring on-time fulfillment and preventing costly stockouts. Through the use of real-time alerts, workflows and advanced data analytics RSM provides actionable insights to drive informed decision-making and optimized sales strategies, helping clients use NetSuite to excel in the complex realm of multichannel retailing.

Streamline operations to ensure orders are delivered to customers on time, efficiently and accurately. Manage order processing and fulfillment, warehouse operations, management systems and automation across sales channels—plus customer returns and 3PL integrations—all within a single system.

RSM's tailored solutions and technical innovation form a crucial partnership for consumer product firms. With deep industry experience, RSM excels in implementing a comprehensive order management system across all sales channels leveraging a variety of EDI and ecommerce tools. RSM leverages NetSuite's allocation functionality to effectively handle complex channel-based allocation requirements. Based on client experience and countless implementations, RSM has developed a custom lot-tracking solution that further enhances the flexibility of NetSuite's native lot numbering feature.

Within the realm of consumer product companies, the significance of inventory visibility cannot be overstated—it's the linchpin for converting revenue successfully. The ability to accurately gauge metrics such as available-to-sell inventory, reservations, on-hand stock, and items in transit is what empowers sales and operations teams to strategically position inventory for optimal sales outcomes. On the flip side, insufficient visibility can lead to issues like unnecessary over-purchasing and missed sales opportunities.

Understanding the paramount importance of this visibility, RSM is highly adept at harnessing technology to provide users with the tools they need for data-driven decision-making. RSM has developed robust solutions, including channel-specific allocation strategies and streamlined supplier processes that effectively track inventory throughout the supply chain. Collaborating with top-tier demand planning solutions, RSM ensures that inventory remains both visible and meticulously planned, striking a balance between availability and demand.

Utilize robust data analytics capabilities, allowing businesses to leverage advanced reporting, real-time dashboards with KPIs, and customizable analytics tools to gain valuable insights to make data-driven decisions.  

RSM dedicates time to gathering requirements and identifying critical data measures to build out NetSuite customized analytical reports and key performance indicators to show clients areas of focus to help better serve their consumers. Additionally, RSM’s Data Analytics team can provide tools and solutions that best fit your business needs to help make the proper decision for strategic growth for years to come. 

Optimize inventory levels and streamline supply chain operations for more accurate demand forecasting by determining replenishment needs and creating orders according to a supply plan that will add stock as needed

RSM understands the uncompromising value of quality reports, analytics, and insights, and dedicates time to building tailored reporting and BI strategies that meet the specific needs of each client. RSM’s CP team brings guidance on industry best practices for how to best leverage reports, KPI’s, dashboards and alerts within NetSuite, with RSM’s Data Analytics team available to accommodate advanced analytics requirements that extend beyond the walls of native NetSuite.

In the realm of consumer product companies, the significance of ecommerce solutions cannot be overstated. RSM boasts a wealth of expertise in deploying cutting-edge ecommerce solutions, encompassing both industry-standard options and tailor-made headless ecommerce approaches. These solutions stand as effective tools for seamlessly overseeing order management, maintaining precise inventory controls, curating item master data, and streamlining the intricate accounting of associated transactions.

Leveraging RSM's proficiency, businesses can harness retail accelerators paired with top-tier Integration Platform as a Service (IPAAS) systems. This dynamic combination enables the creation of versatile integrations spanning diverse platforms, all achieved at a budget-friendly investment.

Confidently manage relationships with contract manufacturers, both domestic and internationally, by predictably scheduling and recording outsourced production. Track inventory balances for raw materials and finished goods at the manufacturer, monitor production, record costs and coordinate logistics for inbound shipments or drop-ships directly to customers.

RSM understands how difficult it can be to adequately set up and track outsourced manufacturing. Our team of supply chain experts routinely works with clients to set up inventory forecasting and MRP, either using native NetSuite or specialized third-party platforms, which then translates into proposed production and procurement schedules.

We also understand that accurate and timely communication with contract manufacturers is a common challenge, often making or breaking an effective outsourced relationship. RSM is equipped to help set up and support integrations that streamline the data flow between NetSuite and contract manufacturers, reducing manual entry and mitigating costly data discrepancies.

Margins are also top of mind and can be notoriously difficult to understand with outsourced manufacturing. Let RSM help you understand production and downstream supply chain and logistics costs, ensuring that profit margins accurately reflect the full landed cost of your operation.

Gaining insights into margins is essential for companies aiming to drive informed choices. Through the utilization of NetSuite, RSM offers tailored remedies to effectively oversee margins across diverse sales channels, product categories, store locations, and geographical segments. These solutions are designed to empower companies in strategically orchestrating procurement and product assortments, thereby maximizing their bottom-line profitability.