Microsoft solutions for retail

Evolve and engage with Microsoft for retail

Leverage Microsoft for the retail industry

An accelerated shift to online operations is putting tremendous pressure on retailers’ supply chains, customer service teams and marketing departments. This shift online has fundamentally changed margin structures due to increased returns, fraud and shipping costs, while social media and customer expectations have driven retailers to overhaul customer service. RSM is on the front line of this critical transformation, delivering Microsoft retail solutions that allow retailers to adapt and thrive.

Get the visibility and data you need to make better decisions 

Microsoft Dynamics 365 for retail activates your data through real-time visibility and flexibility. As a longstanding Microsoft partner, RSM helps you implement Microsoft retail business solutions to build a resilient supply chain, activate digital selling, enable always-on service and initiate agile business processes. The comprehensive Microsoft solutions for retail address the increasing shift to online and overcome your new challenges.

How RSM can help:

  • Microsoft Dynamics 365 Customer Service
  • Microsoft Dynamics 365 Commerce
  • Microsoft Dynamics 365 Supply Chain Management
  • Microsoft Power Apps
  • Microsoft Dataverse
  • Microsoft Fraud Protection
  • Azure Data Lake and Factory
  • Customer Insights
  • Power Virtual Agent 
  • Omnichannel Chat 

RSM: The Microsoft retail solutions professionals

By leveraging decades of experience implementing Microsoft for retail clients, RSM has built best-in-class turnkey solutions. These unique Microsoft Dynamics 365 for retail solutions help RSM’s customers quickly and efficiently resolve issues. As a result, RSM is the leading advisor for middle market organizations in implementing and supporting Microsoft retail business solutions.

RSM retail solutions include:

  • Omnichannel customer service
  • Retail supply chain management
  • Retail customer retention and loyalty management
  • Intelligent retail data insights


Accelerated retail solutions

Learn more about Microsoft in the retail space

Meet the RSM Microsoft retail leaders

Bring your business together faster

Knowing where to start with Microsoft Dynamics 365 can be difficult. This buyer’s guide is designed to be a first step in understanding how to reap optimal value from Dynamics 365.

Contact our Microsoft professionals

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