Change is inevitable in today's business environment. To stay competitive, organizations must adapt and evolve.
Many companies know this. Research shows that about three-quarters of company leaders say digital transformation is among the most important areas of investment for their organization . To achieve their goals, companies need to invest in change management and create the right processes to track their progress.
But change can be challenging. That’s where RSM comes in.
The power of organizational performance and change management
Organizational performance and change management (OPCM) is a customizable and scalable system for accelerating company-wide efficiency by helping employees adopt new ways of working. We use OPCM to analyze employees, teams, programs, processes and the organization as a whole.
Over the past nine years, our OPCM office has guided businesses through the myriad complexities associated with either modernization or transformation. We develop unique and comprehensive change strategies that align with your business objectives, paving the way for a smooth transition with minimal disruption to your operations.
The RSM approach
RSM’s mission is to accelerate speed to value, enhancing organizations' agility to implement change effectively and sustain new, better ways of working.
Our proven methodology consists of the following steps:
Mobilize: During the first phase, RSM identifies baseline change readiness by understanding potential risks, aligning leaders on success criteria and defining the strategy for the project.
Verify: In the second phase, RSM executes the change strategy, drills into the details of stakeholder and impact identification, and analyzes the nuances and defines the communications and training activities needed to equip stakeholders with the knowledge and tools for successful adoption of the change.
Deploy: During the third phase, RSM supports the delivery and execution of communications and training efforts. We also ensure that information, activities and tools have been executed and that users are ready for the change.
Sustain: In the fourth phase, RSM supports communications and training efforts that are necessitated by post-go-live issues, measures solution adoption, facilitates lessons, reviews the success criteria and key performance indicators that were originally set, and adjusts communication and training efforts.
RSM understands that managing change is not a one-size-fits-all process. It requires a tailored and scalable approach that considers the culture, structure and goals of your organization.
