At RSM, we understand that effective information technology governance is foundational to the delivery of strong IT service and tangible business value. Our IT governance services are designed to help businesses align their IT operations with enterprise goals, prioritize resource investments and make informed decisions to drive business value.
Our IT governance approach
Our comprehensive methodology follows a three-phase approach: discovery, design and implementation.
During discovery, our team prepares initial observations for subsequent design and optimization sessions, including current-state documentation, leading-practice process opportunities and the potential benefits of rectifying IT governance gaps.
During the design phase, we host current-state alignment sessions with critical stakeholders to review IT governance, identify pain points and finalize objectives. We then design processes, align governing committees or individuals, and finalize implementation cadence. All relevant documentation is updated, including the communication plan, RACI (responsible, accountable, consulted and informed) matrix and end-user FAQ.
In the implementation phase, we upload finalized documentation to the governance repository, draft communications for all stakeholders affected by the go-live date, and host Q&A sessions when the new process is communicated to end users. We then monitor the new process to help ensure it meets the desired outcomes.
Our IT governance services cover key domains such as strategic alignment, value delivery, performance management, risk management and resource management. We ensure that IT operations are aligned with enterprise goals, value is obtained from IT investments, IT commitments are measured and reported, IT assets are safeguarded, and resources are optimized.
Key benefits of IT governance
Implementing IT governance strategies yields valuable insights and actionable outcomes, including:
- Alignment with business goals: Alignment of IT strategies and initiatives with overall business objectives, leading to better resource allocation and decision making
- Optimized resource management: Efficient use of IT resources, including personnel, technology and financial investments, resulting in cost savings and improved efficiency
- Risk management: Proactive identification, assessment and management of IT-related risks, safeguarding IT assets and striving for compliance with regulatory requirements
- Performance measurement: Establishment of metrics and key performance indicators for IT initiatives, enabling organizations to track progress and identify areas for improvement
- Enhanced accountability: Defined roles, responsibilities and decision-making processes to enhance accountability within the IT function
- Improved decision making: Structured processes for IT decision making based on accurate information and alignment with strategic priorities
- Increased agility: The ability to respond quickly to changes in the business environment, adapting to new opportunities and challenges efficiently
- Value delivery: A focus on IT investments that deliver value to the organization, achieving better returns on IT investments and driving business growth
Ready to optimize your IT value through enhanced IT governance? Contact us today to learn more about our IT value delivery and governance services and how we can help you achieve your business goals.