Special report

As sustainability rules come into focus, middle market companies take action

Staff training is central, and technology will play a key role in integration

Key takeaways

Numerous regulations are making sustainability a larger compliance issue.

Tax incentives are one part of companies’ broader decarbonization efforts.

Training is the most common action taken toward compliance, but also the top hurdle.

RSM Middle Market Sustainability Survey 2024: U.S. and Canada

Middle market businesses in the United States and Canada are making strides to adapt to recent or forthcoming sustainability regulations, even while some final rules have yet to be determined, new survey research from RSM finds. Moreover, these companies acknowledge that meeting sustainability requirements in an evolving regulatory landscape requires outside help.

A large majority (75%) of respondents report their organization has already taken steps to prepare for compliance with at least one of the sustainability regulations listed in the survey. The sample—provided by Big Village Insights—consisted of 412 professionals at middle market companies and nonprofits in the United States (303 responses) and Canada (109 responses), surveyed from Aug. 27 through Sept. 3, 2024.

“This is a big shift,” says Tu Nguyen, RSM Canada economist. “Ten years ago, sustainability was seen as something that a few niche businesses would participate in, and others may not have paid much attention. Today, that’s no longer the case.”

The sample consisted of 412 professionals at middle market companies and nonprofits in the United States (303 responses) and Canada (109 responses).

Respondents were required to have at least some influence on decisions related to sustainability/corporate social responsibility at their organization. Additionally, the survey targeted organizations with annual revenue of $40 million to $10 billion (not applicable to nonprofits).

The report follows some debate in recent years around the rising importance of sustainability and other environmental, social and governance issues for businesses. Now, numerous regulations coming into effect are making sustainability a larger compliance issue. In the RSM survey, “regulations” referred to one or more of the following:

  • The U.S. Securities and Exchange Commission’s Enhancement and Standardization of Climate-Related Disclosures for Investors rule (referred to in the survey as the greenhouse gas reporting rule)
  • California’s Climate Corporate Data Accountability Act (SB 253)
  • Canada’s Fighting Against Forced Labour and Child Labour in Supply Chains Act
  • The European Union’s Corporate Sustainability Reporting Directive
  • The European Union’s Corporate Sustainability Due Diligence Directive

Disclosures required by these regulations—some of which are already in effect and some of which are pending or not yet passed—include greenhouse gas emissions, information about climate-related risks, and human rights and environmental impacts in companies’ operations and value chains.

To qualify for participation in the survey, respondents were required to have at least some influence on decisions related to sustainability/corporate social responsibility at their organization. Additionally, the survey targeted organizations with annual revenue of $40 million to $10 billion (not applicable to nonprofits).

“This is a much broader topic than just environmental concerns or just social concerns or just governance concerns,” says Jon Caforio, a principal and sustainability consulting leader at RSM US LLP. “Sustainability is becoming more about whether you are a good business to do business with.”

Motivating factors: Regulation and beyond

When asked what considerations motivated their organization to embrace sustainability initiatives, the most popular survey responses were:

  • Reducing environmental impact (38%)
  • Complying with government or regulatory requirements (35%)
  • Being consistent with the organization’s commitment to sustainability (32%)
  • Supporting their local community or communities (31%)
  • Supporting sustainability initiatives is the right thing to do as an organization (31%)
  • Attracting or retaining customers or clients (28%)
  • Improving innovation in product or service development (28%)
  • Communicating values to the public (28%)

Especially in the middle market, these regulations have catalyzed broader sustainability programs, says Alex Kotsopoulos, a partner at RSM Canada and co-leader of the sustainability solutions ESG advisory practice.

“The middle market has certainly woken up to this reality that they need to get their house in order to address these requirements, but companies are taking a prudent approach and considering the political environment,” he says.

As we await final rulings on some sustainability regulations, it's unsurprising that 84% of respondents agree they are monitoring developments before acting on them. Additionally, 56% said their organization was waiting until after the U.S. presidential election before taking further action in this area.

Tax implications and opportunities

The increasing importance of sustainability was especially clear in respondents’ answers to questions about clean energy tax credits and investments.

Awareness of federal clean energy tax credits is high, the survey found. More than three-quarters (78%) of respondents are aware their organization can purchase federal clean energy tax credits to reduce its taxable income. Further, 38% of these respondents have already purchased credits, including 12% who are actively looking to purchase more.

“From a tax perspective on the survey findings, the middle market is very actively engaged in clean energy projects,” says Debbie Gordon, a Washington National Tax principal and leader of the clean energy and sustainability tax practice at RSM US. “One big takeaway is that the Inflation Reduction Act is working as intended to incentivize this activity.”

The availability of tax credits appears to have considerable influence on clean energy investments. Over half of respondents report their organization has already invested in clean energy projects (54%). Among those who purchased clean energy tax credits, 93% say the availability of these credits was influential in their organization’s decision to invest (62% very influential; 31% somewhat influential).

Given the activity related to clean energy projects and investments, Gordon says it’s critical that companies work with a tax advisor to navigate the complex compliance rules for the incentives. Integration of the tax function throughout other parts of the business is also paramount.

“The tax function really needs to be in constant contact with the operations side and others focused on sustainability,” she says.

The tax incentives are one part of companies’ broader decarbonization efforts, some of which are more formalized than others. Just over half of survey respondents (54%) said they have a written decarbonization plan in place; carbon-neutral plans are the most common. Of those with written plans in place:

  • 61% have a carbon-neutral plan.
  • 49% have a carbon-offsetting plan.
  • 39% have science-based targets.
  • 33% have net-zero plans.

Training: A central challenge

The role of employees across the organization will be critical as businesses adapt to sustainability regulations. When it comes to compliance with these rules, providing training for staff is the most common action taken (58%) followed by updating organizational policies (52%) and investing in new technology (51%). At a leadership level, 71% of respondents say their organization has a senior executive whose primary responsibilities include establishing and achieving a vision for sustainability.

This is a big shift. Ten years ago, sustainability was seen as something that a few niche businesses would participate in, and others may not have paid much attention. Today, that’s no longer the case.
Tu Nguyen, RSM Canada economist

While training and education is the most common action taken toward compliance, it is also seen as the greatest hurdle, with a plurality (39%) of respondents citing it as a top challenge. The next biggest challenges were:

34%

Understanding regulatory requirements

Building a sustainable future: Aligning ESG strategy with business priorities

32%

Managing supply chain compliance

RSM supplier risk assessment

31%

Data collection and management

 Line Illustration of ESG document
ESG software

A clear and cross-functional approach to navigating sustainability rule compliance might be a learning curve for some organizations, says Anthony DeCandido, a partner and co-leader of the sustainability service solutions practice at RSM US. Teams within the business that have never worked together before will need to collaborate.

"The alignment and the trust that's needed to do something of this magnitude, when you roll out a new global reporting framework, is not easy,” he says.

The fact that addressing sustainability disclosure requirements will likely be layered into employees’ existing jobs might add another challenge in the training realm, says Kotsopoulos. Indeed, 22% of respondents identified limited time and conflicting priorities as a challenge. 

Some companies are bringing in third parties to help balance the new priorities; of those whose organization has taken steps to prepare for compliance, 34% said they have hired external consultants for this purpose.

Budgets and bottom lines

Companies are already allocating resources to navigate compliance; 69% of respondents report their organization has a budget dedicated to fulfilling the requirements of the sustainability regulations mentioned in the survey. Of those who report having this budget, 79% expect it will increase in the next fiscal year (21% anticipate it will increase substantially; 58% think it will increase somewhat).

When asked for the reason(s) they expect the budget will increase, the following themes emerged from respondents’ open-ended feedback:

  • Ensuring their ability to meet regulatory requirements
  • Supporting business growth/expansion
  • Responding to inflation/rising costs
  • Supporting strategic sustainability initiatives/investments as factors

With businesses already dealing with higher costs of capital and labor in the current interest rate environment, the fact that a majority of executives have a dedicated budget for fulfilling regulatory requirements makes their priorities clear.

“So many corporate leaders are tightening budgets for other reasons right now,” says DeCandido, “so this further validates how real this issue of sustainability compliance is.”

Middle market businesses will likely face more resource challenges than their larger counterparts, which can make working with a third party to use technology solutions even more imperative, says Nguyen.

“Adding sustainability on top of all these other cost pressures might make it challenging for some businesses to operate if they had thin margins already,” she says. 

This is a much broader topic than just environmental concerns or just social concerns or just governance concerns. Sustainability is becoming more about whether you are a good business to do business with.
Jon Caforio, RSM US principal and sustainability consulting leader

Technology's role

A handful of key technologies can make a significant difference in the quality of a company’s sustainability disclosures and streamline the reporting process.

When it comes to tracking and reporting on sustainability initiatives, most respondents (45%) rely on artificial intelligence and machine learning, followed by data analytics platforms (39%), and supply chain management systems (38%). Additionally, 77% say their organization has a dedicated project manager/project management team to support sustainability reporting.

For those tools to work most effectively, though, businesses need a solid data governance foundation with clear controls, processes and standards in place. This is imperative from an assurance perspective and for enabling broader sustainability integration later.

“Companies reporting on this data need to have confidence in what they are reporting,” says Brandon Rubin, a director in the finance automation practice at RSM US. “Leveraging technology to help automate data collection will be pivotal in reducing the burden of new reporting standards.”

Some technology solutions can help with the Herculean effort of pulling together disparate data from across the organization, for instance, saving the business valuable time and effort.

"Similar to regularly closing your books from an accounting perspective, these technologies make it easier to have a repeatable reporting process for closing your books on nonfinancial, sustainability-related data,” says Caforio.

Although most respondents agree they have the appropriate controls (85%), technology (83%), processes (83%), and people (82%) in place to meet regulatory requirements, a surprising proportion (69%) believe they will need outside help to meet the requirements of new regulations.

Especially for middle market companies that may have tighter budgets than their larger counterparts, working with a third-party advisor can help with the daunting task of assessing risk throughout all the layers of their broader supply chain.

“The link between ESG and supply chains is increasingly evident as stakeholders demand higher corporate responsibility standards,” says Kotsopoulos. “Middle market organizations need enhanced supply chain transparency to preempt disruptions and comply with regulations."

The ‘third wave’ of sustainability reporting

Regulations represent the “third wave” of sustainability reporting as it has evolved for businesses in recent years, says Kotsopoulos, with the first wave being corporate social responsibility and the second being the rise of ESG and its connection to fiduciary responsibility.

“Earlier, it was more about being a good corporate citizen without much structure,” he says. “But investors and stakeholders need much better quality in ESG disclosures. So, this third wave requires companies to disclose data about how they are integrating sustainability into their operations, risk management and business strategy.”

Thirty-one percent of executives who responded to RSM’s survey said integrating new operations with existing ones is a challenge, and 30% identified integrating new technologies with existing ones as a hurdle as well.

Companies also find themselves navigating a global Venn diagram of sorts for these sustainability rules; aspects of some rules might apply in one country but not another, while some rules may overlap in many parts of the world.

The impact of that regulatory patchwork also showed up in RSM’s survey: More than half (54%) of respondents said they are unsure if the regulations apply to their organization.

"With the complexity of global business structures, there's also so much that goes into evaluating whether you must comply, and if so, under which jurisdiction,” says DeCandido. “It’s not always as simple as ‘this regulation applies, and this one doesn’t.’ It could be a combination of the two or it could be none at all.”

Working with a third-party advisor to conduct an applicability assessment can be a pivotal step in determining which rules a business is subject to, and which deadlines it must meet.

When it comes to sustainability, though, organizations may benefit from a view that goes beyond compliance, which is where a broader ESG assessment can also play a role. 

The middle market has certainly woken up to this reality that they need to get their house in order to address these requirements, but companies are taking a prudent approach and considering the political environment.
Alex Kotsopoulos, RSM Canada partner and co-leader of the sustainability solutions ESG advisory practice

RSM has key role in reducing environmental impact, says firm’s sustainability leader

While they may not run factories, drill for oil or operate commercial aircraft, large professional services firms like RSM can make a big difference in the push toward a more sustainable future, says the firm’s sustainability leader.

“Our climate risk is low, but that doesn’t mean we don’t have a part to play,” says Ty Beasley, RSM US chief talent officer and head of the firm’s Enterprise Stewardship Committee. The committee provides oversight on environmental and social issues for the firm, as well as the RSM US Foundation.

Since launching formal sustainability goals in 2019, RSM has reduced its office footprint in the United States and Canada by more than 20% through fiscal year 2023, and reduced its air travel emissions by just over 50% per full-time equivalent employee.

We have had good ratings – for our strategy, how it’s aligned, what we’re focused on.
Ty Beasley, RSM US chief talent officer and head of the Enterprise Stewardship Committee

The firm collaborates with the United Nations Global Compact—an environmental charter of more than 25,000 participating firms in 167 countries—and submits its progress on sustainability goals annually. In addition, RSM is rated by EcoVadis for its environmental, social and governance initiatives.

“We evaluate our data in relation to their recommendations,” Beasley says. “We have had good ratings—for our strategy, how it’s aligned, what we’re focused on.”

Achieving the right balance on the use of air travel can be a tricky endeavor for a business whose people are its main currency, he says, with in-person meetings and client interactions an essential part of building strong relationships.

“We have asked our owners and employees to make conscious decisions on air travel versus virtual meetings,” Beasley says.

The advancement of online meeting platforms and digital tools has helped, notes Beasley, as they allow for richer online interactions. So, too, has the acceptance of hybrid work following the pandemic, which has reduced demand for office space.

“It’s sort of an unexpected benefit,” he says.

Integral to RSM’s sustainability efforts is the involvement of its employees at the local level, whether they are participating in a Trash Dash competition to clean up garbage in their communities or reducing their office paper use due to investments made in more technologically advanced printers. Through collaboration with vendors such as Docusign and SecurePrint, RSM has reduced paper use by 77% since 2019.

Education is also critical to “further the culture of sustainability,” Beasley says. “We let our people know we are truly engaged in this. I don’t think you can overcommunicate.”

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