Using technology to innovate today's convenience store

How Wawa is leveraging technology to move its business forward

Aug 15, 2019

Technology is everywhere and it has disrupted and enriched how consumers shop and businesses operate. In the retail sector, technology has driven a number of new trends—mobile ordering, self-checkout, rise of delivery and more. The market’s technology disruption has also changed how convenience stores operate.

In the below video, RSM’s national retail and restaurant sector leader, John Nicolopoulos, and Wawa CEO Chris Gheysens, not only discuss how technology is improving Wawa’s business, but demonstrate how innovative technology in their largest store is creating “less friction” and providing further convenience for their customers.