Food delivery is projected to grow 12 percent per year over the next five years. This trend is affecting how restaurants are operating their business, from the design of their store to their staffing needs. Further, the rise in consumers using third-party delivery platforms is providing many companies with new opportunities, but there are challenges along the way, like maintaining brand experience for your guests during the delivery exchange.
In the below video, RSM’s national retail and restaurant leader, John Nicolopoulos, speaks with restaurant operators on how they’re adapting to today’s food delivery boom.
