Salesforce Resource Center

Salesforce alert — API retirement

Modify or upgrade applications to function with the most current API versions to avoid any disruptions caused by retired versions.

Favorite Salesforce feature insights

In this month’s feature, we evaluate Spring ’21 release changes to Process Builder, as well as how Optimizer can improve system performance.

Consider your internal team roles in any Salesforce implementation

Finding a Salesforce partner, part 6: Client participation in a Salesforce project is critical. Roles should be well coordinated.

Social channels: Meet customers where they are

Digital engagement, part 3: Engage with customer conversations across social channels with Salesforce Digital Engagement.

Two way messaging with customers

Digital engagement, part 2: Salesforce Digital Engagement connects multiple messaging systems for a seamless customer service experience.