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Salesforce alert — API retirement

Salesforce alert — API retirement

Modify or upgrade applications to function with the most current API versions to avoid any disruptions caused by retired versions.

  • February 17, 2021
Favorite Salesforce feature insights

Favorite Salesforce feature insights

In this month’s feature, we evaluate Spring ’21 release changes to Process Builder, as well as how Optimizer can improve system performance.

  • February 17, 2021
Consider your internal team roles in any Salesforce implementation

Consider your internal team roles in any Salesforce implementation

Finding a Salesforce partner, part 6: Client participation in a Salesforce project is critical. Roles should be well coordinated.

  • December 08, 2020
Social channels: Meet customers where they are

Social channels: Meet customers where they are

Digital engagement, part 3: Engage with customer conversations across social channels with Salesforce Digital Engagement.

  • December 01, 2020
Two way messaging with customers

Two way messaging with customers

Digital engagement, part 2: Salesforce Digital Engagement connects multiple messaging systems for a seamless customer service experience.

  • November 25, 2020