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Ideas and Insights
Modify or upgrade applications to function with the most current API versions to avoid any disruptions caused by retired versions.
In this month’s feature, we evaluate Spring ’21 release changes to Process Builder, as well as how Optimizer can improve system performance.
Finding a Salesforce partner, part 6: Client participation in a Salesforce project is critical. Roles should be well coordinated.
Digital engagement, part 3: Engage with customer conversations across social channels with Salesforce Digital Engagement.
Digital engagement, part 2: Salesforce Digital Engagement connects multiple messaging systems for a seamless customer service experience.