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Digital engagement with Salesforce

Insights for improving the digital customer experience

Engaging with your customers across any channel

Engaging with your customers across any channel

Digital engagement, part 1: Connect multiple digital channels into one, easy-to-manage platform seamlessly with Salesforce

  • Andy Yang
  • |
  • November 24, 2020
Two way messaging with customers

Two way messaging with customers

Digital engagement, part 2: Salesforce Digital Engagement connects multiple messaging systems for a seamless customer service experience.

  • Andy Yang
  • |
  • November 25, 2020
Social channels: Meet customers where they are

Social channels: Meet customers where they are

Digital engagement, part 3: Engage with customer conversations across social channels with Salesforce Digital Engagement.

  • Andy Yang
  • |
  • December 01, 2020

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