Person-centered health and human services

To deliver functionality and innovation to our public sector clients, our solution is built on the Microsoft Dynamics 365 Customer Engagement (D365 CE) platform and enhanced with our Accelerator. Both RSM and Microsoft are proponents of using out-of-the-box (OOTB) features to provide person-centered case management and care coordination solutions.

RSM recommends the use of D365 CE for our public sector engagements as the OOTB product from Microsoft that best provides a platform for critical case management at the core of public sector solutions, particularly in health and human services spaces.

RSM’s government practice has been designated by firm leadership as a top 5 strategic industry. We are a leading national provider of services to the public sector, with more than 2,800 state and local government clients in the United States.

RSM’s technology consulting practice serves a wide variety of public sector entities. Our public sector CRM practice maintains a strong focus on health and human services providers, from state and local governments to nonprofits and others.

In 2013, our public sector CRM practice developed the Health and Human Services Case Management Accelerator to deliver case management features specific to the public sector, enabling us to implement best practices and specific functionality for clients of state, county and other provider agencies.

RSM became a Microsoft partner in 1984 and is currently the third-largest U.S. reseller of Microsoft Dynamics products, having worked with Dynamics since version 1.0. We offer a wide range of services and support for the entire Microsoft ecosystem. This commitment allows us to construct solutions for our clients using the full suite of Microsoft applications.