David Hickethier leads the human-centered design practice at RSM. With more than 20 years of experience, David serves as an advocate for how human-centered design and innovative technology can change lives—solving marketing and business challenges with customer-centric candid conversations, strategic thinking and collaboration. He constantly pushes himself and his team to lead, learn and explore new frontiers. In addition to his role as a national practice leader at RSM, David serves as the office leader for the firm’s Harrisburg, Pennsylvania, office.