Microsoft Dynamics 365 for retail

Efficient personalization across channels

Dynamics 365
Digital evolution Digital & data innovation Microsoft Digital transformation

Microsoft Dynamics 365 is a flexible end-to-end platform for multi-channel retail businesses that can solve challenges and build long-term advantage. This buyer’s guide is designed to be a first step in understanding how to reap optimal value from your Dynamics 365 journey. 

Getting started with Dynamics 365 for Retail

The flexibility and comprehensiveness of Dynamics 365 and its related Microsoft infrastructure and tools make it a smart choice for retail businesses, but knowing how and where to start can be confusing. 

To help clarify what Dynamics 365 encompasses and which applications can address different needs, we have created this buyer’s guide. It covers:  

  • The Dynamics 365 value proposition for retail businesses
  • How Dynamics 365 works
  • Common retail pain points that Dynamics 365 can solve
  • Basic pricing and licensing
  • Cross-application integration
  • How RSM accelerates time-to-value for implementations

Download the guide