Combat rising costs and demand shock
Many food and beverage companies have been focusing their digital transformation efforts on the supply chain, but what about the demand chain? The food and beverage industry has felt the impact of demand shock perhaps more than any other in recent years. Rising costs and supply disruption can affect your bottom line, but a strong digital strategy can help mitigate the impact.
In this brief video, RSM's Chris Jones, a principal in the technology and management consulting practice, explains the importance of customer experience in a digital transformation strategy.