Remote worker policies
Employers have a wide range of remote worker possibilities to consider. Some employers expect most employees to work in the office. Some companies have moved towards being primarily remote, even giving up most of their office space. Other companies have decided that all employees in good standing can choose to be fully remote and work from anywhere within the United States.
Employers need to consider the advantages and disadvantages of offering work-from-home options. Advantages include providing employees with the flexibility they want, and being able to hire from a wider pool of candidates who might not be willing to move to the company’s location. In addition, there may be significant, long-term cost savings for a company if many of its employees work remotely.
On the other hand, companies are concerned about losing vital interactions between team members, and diminished training and support of new employees when more experienced colleagues are working remotely.
To accommodate remote worker variations, employers may classify their employees into the following groups:
- Non-remote workers who do not typically work from their homes.
- Fully remote workers who choose to work from their homes almost all of the time. These employees seldom have duties that must be performed in the employer’s office. These employees typically give up their office or cubicle space in the employer’s office, and their homes become their designated primary workplace. In some cases, employers are requiring employees to work from home.
- Hybrid-remote workers who choose (or are required) to split their work time between their home and their employer’s office. These employees may decide on an individual basis how much time they work in each location. Hybrid-remote workers may or may not have a designated workspace in their employer’s office. Depending on the circumstances, the primary workplace for some of these workers may be the employer’s office, and for others it could be the employee’s home; therefore, subcategories of hybrid-remote workers may be needed to account for these differences.
Companies will need to balance the needs of employees who are non-remote workers with those who are fully or hybrid-remote workers. Furthermore, as discussed below, the facts of an employee’s arrangement will drive the tax treatment. Thus, companies will need to define the line between a fully remote worker and a hybrid-remote worker, and possibly between subcategories of hybrid-remote workers. Company policies will need to be established for each group taking into consideration the related federal and state tax and legal issues.
Compensating remote workers for services
One factor in determining an employee’s compensation is the cost of living in the area where the employee works, which historically has been the employer’s office location. However, with remote workers, employers must decide if adjustments will be made to an employee’s compensation based on where the employee lives. For example, if an employee working in the employer’s New York City office becomes a fully remote worker and moves to Pennsylvania, should the employee get a reduction in compensation?
Although a few employers may implement pay reductions based on location, many others do not. However, an employee’s future pay raises might be smaller to account for the employee’s new location and lower cost of living. Therefore, in the long run, having remote workers in lower-cost areas may generate compensation cost savings to an employer.
Another compensation issue affecting employees who are fully or hybrid-remote workers is the withholding of state and local income tax from their wages. Withholding rules are complex and vary greatly by state and location. Employers will need to know where their remote workers are located, and which state and local income tax withholding rules apply to each remote worker. In addition, employers that have remote workers in states where they do not have business operations may now have nexus in those states and may be required to report revenue and pay various taxes to those states.
Compensating remote workers for business expenses
When implementing remote work policies, employers should consider the tax aspects of paying or reimbursing business expenses for remote workers. Common expenses include travel, office equipment and supplies, and phone and internet services.
In general, the tax law allows employers to pay various business expenses for employees without creating taxable income for those employees. If employees pay these expenses themselves, they may be able to receive tax-free reimbursements from their employers, with proper substantiation.
In the past, business expenses not reimbursed by an employer potentially were deductible by employees as miscellaneous itemized deductions on their federal income tax returns; however, that is no longer the case after 2017 due to the Tax Cuts and Jobs Act. Therefore, employees are now more likely to expect their employers to cover the cost of business expenses. Companies also need to be aware that several states require employers to pay or reimburse employees’ work-related expenses, including costs incurred due to working from home. These requirements vary by state. Employers are advised to consult with legal counsel on this issue.
Employers often ask about the tax treatment of costs that they pay for an employee to travel between the employee’s home (residence) and the employer’s office. Depending on the circumstances, these travel expenses could be taxable or tax-free to the employee and nondeductible or deductible to the employer. A critical factor in this determination is whether the employee’s “tax home” is the employer’s office or the employee’s home.
Tax home is the employer’s office
In general, if the employee’s tax home is the employer’s office, then employer-paid travel between the employee’s home and the employer’s office is taxable compensation to the employee as a personal commuting expense and subject to payroll taxes. In addition, due to section 274(l) of the Tax Cuts and Jobs Act, certain commuting expenses are not deductible by the employer even though the expense is included in the employee’s taxable compensation.
Several courts, including the U.S. Supreme Court, have ruled that an employer’s office was the employee’s tax home if the employee was hired with the expectation that the employee would work in the employer’s office on a regular basis and the employer provided an office or cubicle for that employee.
When applying these rules to employees who are hired as (or become) hybrid-remote workers, some employers conclude the worker’s tax home is the employer’s office because the employer expects the worker to be there regularly even though it does not provide a specific office or cubicle for the exclusive use of that worker. The employer may use a shared space or so-called hoteling system but does provide workspace on a routine and regular basis so that the remote worker can generally assume workspace will be available upon arrival at the employer’s office.
If the employer’s office is a remote worker’s tax home, this worker would have taxable income if the employer pays for the worker’s travel expenses to its office, regardless of whether the travel is a 20-minute drive or a three-hour plane ride from the worker’s home.
Tax home is the employee’s home
Generally, if an employee’s tax home is the employee’s home, then employer-paid travel between the employee’s home and the employer’s office is tax-free to the employee and deductible by the employer as a business travel expense. An employee’s home will likely be the employee’s tax home if the employee is not expected to work in the employer’s office on a regular basis and is not provided an office or cubicle there.
To facilitate making an employee’s home the tax home, some companies will clearly state in writing that an employee’s “post of duty” is the employee’s home, and the company will not encourage or expect the employee to work in its office on a regular basis. Other employers may limit the amount of time that an employee can spend in the employer’s office or the number of times per year the employee can travel to the office or be reimbursed for such travel.
For travel purposes, an employee’s home can often be the tax home even if the employee does not have a separate area used exclusively for the employer’s work. For example, an employee’s home could still qualify as the tax home even if the employee uses the dining room for both meals and performing work for the employer.
Given companies have discretion on how they define fully remote worker versus hybrid-remote worker, employers need to consider this tax home issue when establishing policies. Some companies may define a fully remote worker as an employee who works from home 90% of the time during a year. Other companies may be comfortable applying a lower percentage, such as 70%. Still, others may define a fully remote worker as an employee who works no more than three or four days a month in the employer’s office. In all these cases, companies may decide a fully remote worker’s tax home is the employee’s home. This decision should be documented in the company’s policies and be respected in practice.