Improving business with value creation: A PE portfolio company profile

The Crisis Prevention Institute gets a new lease on life

Sep 10, 2018

A profile in value creation

Hospitals are now among the world’s most violent workplaces. U.S. healthcare workers are up to 12 times more likely than other workers to experience violence on the job. Worldwide, nurses are more likely to be attacked at work than police officers or prison guards.

The Crisis Prevention Institute (CPI) serves that market with a product, considered the worldwide standard for crisis prevention and intervention training, that trains people who work in the higher-risk areas of healthcare—doctors, nurses, support staff—in effective methods to recognize, mitigate, and de-escalate disruptive or dangerous situations.

Trouble was, not enough of them were using it. Enter FFL Partners. FFL, a San Francisco–based private equity firm, acquired CPI in December 2016 and immediately set about reorganizing CPI’s sales and marketing processes and diversifying its product line.

Read and learn from FFL Partners’ Cas Schneller and RSM’s private equity consulting leader Dave Noonan as they highlight the key steps taken to improve a business facing a highly challenging but opportune market.