In our recent webcast, Data-driven revenue cycle improvement for health care organizations, presenters, Randy Notes, principal, and Will Ikier, director, both of RSM’s health care industry revenue cycle practice, provided an overview of the strategic approach, operations insights and specific analytical tools. Further discussion included a demonstration on how emerging technologies, like robotic process automation, can be used within the revenue cycle work flow.
Watch below as the presenters demonstrate how a simple application of RPA can be integrated into the collections process. Identifying repetitive tasks and applying RPA allows health care employees to focus on more meaningful work. In this particular example, 2,000 manual touches within a task are automated to increase work flow, improve efficiencies and eliminate errors. Watch and learn.