While managed IT services (MITS) have been a staple for businesses for years, and the benefits of outsourcing are acknowledged, navigating the myriad of managed service providers (MSPs) can be daunting. Amid the multitude of local, regional, national and global firms, here's what makes RSM stand out.
Why choose RSM for managed IT services?
The advantages of managed IT services with RSM
Our client engagement teams, ranging from the service desk to your dedicated client technology advisor, are aligned by industry. This deep-seated familiarity with specific industry technology frameworks ensures we consistently bring best practices to the table.
Whether you're growing domestically or branching out internationally, RSM is right there with you. Our local presence and multilingual capabilities uniquely position us to support diverse entities, from venture-backed startups to publicly held companies.
We're a forward-thinking organization, committed to integrating the most recent technological advancements into our offerings. This is evident in our market-leading thought leadership and solutions in areas like cloud computing, generative artificial intelligence and cybersecurity.
Beyond MITS, RSM offers an array of services. By choosing us for finance and accounting, human resources and managed application outsourcing, your organization can reap the benefits of economies of scale. This consolidation advantage is especially beneficial for our private equity clients aiming to unify numerous portfolios.
Our newest RSM Defense solution seamlessly integrates with MITS. With a dedicated team of over 100 professionals, we're poised to bolster your security measures and assist in compliance with regulatory, statutory and third-party mandates.
Our commitment to your success is evident in our approach. Every MITS client is backed by a multidisciplinary team, which includes an RSM owner (Principal) actively participating in quarterly business reviews.
We believe in tangible results. Our commitment to excellence is gauged through a variety of metrics. We employ techniques such as the Net Promoter Score® to gauge loyalty, voice of the customer surveys to capture direct feedback, and end-user satisfaction surveys to continuously assess our service quality. Ultimately, our primary metric is the discernible business value our clients derive from outsourcing IT services to us.
RSM holds an elite partnership status with Microsoft. With top-tier specializations in Microsoft 365, Data Analytics, ERP/CRM and Azure, we ensure you harness the best of Microsoft alongside a partner renowned for unmatched knowledge. Learn about our One Microsoft approach.
What managed IT services does RSM offer?
Are you a financial institution or nonprofit organization? Learn about specific solutions here.
Engage with us at any stage of your journey
Whether you're new to IT outsourcing or seeking a change from your current MSP, our Rapid Assessment provides a comprehensive gap analysis of your existing IT operations. Collaborate with the RSM team to chart a tailored path forward aligned with your business needs.
Considering a formal MSP selection? Reach out to us directly, and we'll schedule a brief discussion to ascertain if RSM would be a good fit. Moreover, our CIO advisory services are on hand to guide your organization through the request for proposal process, vendor selection documentation and evaluations.
Resources to evaluate managed IT services
Dive deeper by watching our meet the team video and get insights from real customers
Featured client success story
Community bank aspires to embrace technology
"We value RSM because they’re going to do what they do best, and that’s helping us to understand how technology fits into our strategic goals. And that allows us to do what we do best, and that’s banking."”
Deb Worm, Assistant vice president, F&M Bank
Raba Kistner expands its IT capabilities
“There’s just a level of confidence we have in RSM to figure out how to fix problems or come up with an alternative in a timely manner, where before it might have taken us months to achieve.”
- Scott Ripper, Network manager, Raba Kistner Inc.
Accounting firm establishes a powerful IT platform
“It’s really been a hand-in-hand relationship. And as we grow, and as RSM and the managed IT team grow with us, we’re going to keep going down the same path together.”
- Nicholl Amurao, Firm administrator, Rosenfield & Co.
GreenState Credit Union builds for the future
“There was no way we could build this system on our own. This was all done entirely because of our relationship with RSM. The fact that RSM has helped us in every capacity that we have ever asked of them is amazing.”
- Aaron Hicks, Supervisor, GreenState Credit Union
RSM provides outsourcing services to support biotechnology company operations over the years
“It’s great to have one company that you trust to do everything that you need, in a timely manner and with professionals who know what they are doing.”
- James Murphy, Vice president of finance and controller, Sigilon Therapeutics Inc.
Chandler Industries builds a resilient IT infrastructure
“…RSM has significant reach. We have customer requirements and Department of Defense compliance that is ever-changing, and a company like RSM has the bench strength for multiple sites that we certainly couldn’t afford to have ourselves.”
- Pat O’Neill, Chief Financial Officer, Chandler Industries
Featured client success story
RSM helps Bridgeway Capital Management accelerate technology delivery
“In RSM, Bridgeway has found a partner with the capabilities and principles to help us achieve our technological goals today and in the years ahead.”
Ian Sale, Head of Technology, Bridgeway Capital Management
Featured client success story
RSM’s FIT as a Service platform helps First Federal Credit Union reduce IT worries
“From a strategic and executive viewpoint, RSM is a national brand, and there is a certain level of comfort and confidence knowing that they have financial institution experts that are working with us on a daily basis.”
Tom Chalstrom, President and Chief Executive Officer, First Federal Credit Union
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2023 RSM US MMBI Digital Transformation Special Report
The survey reveals that for company leaders, digital transformation is more than just upgrades or new platforms. Digital transformation can alter an organization’s trajectory and affect whether the company succeeds or fails.
