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Implementing ServiceNow

End-to-end solutions. Senior practitioners. Competitive rates.

  • ServiceNow certified professionals, many with 15+ years of experience
  • Advisors who understand how the ServiceNow platform achieves business objectives, versus focus on functionality
  • Consultants who convey business implications of critical decisions

  • Understand that maturity, industry, processes, governance and user acceptance impact any services engagement and adapt accordingly
  • Offer full-service process, platform governance and digital ecosystem guidance
  • Provide robust organizational change management, training and managed support

  • Tight-knit customer community for best-practice sharing and networking
  • Benefit from the collective experience of your engagement team and our consultant community
  • RSM and ServiceNow training opportunities

Why RSM for ServiceNow?

RSM ServiceNow consultants are deployment professionals with deep experience as practitioners. Receive personal, one-on-one attention from an experienced consultant with a free assessment of your ServiceNow deployment.

Affordable consulting solutions

RSM’s focus on value, including prebuilt solutions and senior consultants, may save you time and money. Our services usually cost 20% to 40% less than competitors’.

End-to-end platform experience

RSM provides professional services to organizations ranging in size from startups and fast-growing middle market businesses to Fortune 100 companies. These companies trust RSM to understand their business, scale services to meet their needs and maximize the return on their investment. To do so, we leverage our knowledge of industry best practices to advise our clients, rather than just gather requirements or follow checklists. With RSM, you will receive a wealth of ideas and valuable insights.

Services

ITBM

  • Demand
  • Application portfolio
  • Resource
  • Financial planning
  • Project portfolio
  • Project
  • Cost modeling
  • Agile development
  • Test management

ITSM

  • CSI
  • Release
  • Cost
  • Change
  • Incident
  • Asset
  • Problem

ITOM

  • Event management
  • Operational intel
  • Service mapping
  • Discovery
  • Cloud management
  • Orchestration

CMDB

  • Single system of record
  • Data health
  • Single data model
  • Certification
  • Reporting
  • Data acquisition
  • Visualization

SAM

  • SW asset management
  • Projections
  • Client SW distribution

CSM

  • Service management
  • PPM management
  • Knowledge management
  • APM management
  • Field service management

More ITBM implementations

ServiceNow has thousands of partners, and only a handful also implement IT business management (ITBM). RSM leads that elite group. As an Elite partner, we have performed more ITBM implementations than any other partner.

Learn more about Services


Integrations

ServiceNow Integration Suite for Outlook - Optimize out-of-office requests with Outlook

ServiceNow Integration Suite for Microsoft 365 - Utilize Project, Teams, and SharePoint from ServiceNow

ITBM release updates - Training materials and updates for each release

ITBM configuration and adoption assessment - Improve, scale and align ITBM capabilities

CMDB adoption and configuration assessment - Evaluate your configuration management database

Digital ecosystem assessment - Drive transformation with people, process and tools

Touchless time tracking - Support time tracking without time entry

Learn more about Integrations


Ready to Get Started? Contact Our Team.

Call us at 800.274.3978 or send us a message: