© 2019 RSM US LLP. All rights reserved.
Managed Application Services for NetSuite
Your end-to-end Oracle NetSuite solutions partner
RSM’s managed application services help you optimize your NetSuite investment. We provide access to certified technical resources to help you leverage, support and maintain your application. With over 1,500 NetSuite clients, RSM knows how to keep your system running and your employees efficient. Our team is committed to delivering the highest level of support to our NetSuite clients.
Key Benefits
The managed application services model is designed to be flexible enough to fit every client’s needs, since no two are alike. We assess your business requirements to determine the right solutions for your business using the following framework. With managed application services for NetSuite, you can boost your organizational productivity, control and manage your information technology (IT) strategy and maximize your return on your system investment.
The RSM Experience
Our help desk is staffed with NetSuite-certified accounting professionals dedicated to rapidly track, escalate and solve your organization’s NetSuite incidents. In addition, RSM has a strong business knowledge of third-party products that can be integrated with NetSuite. As one of the largest and most successful NetSuite partners, RSM is the trusted advisor to middle market companies for evaluation, selection, implementation and support of your NetSuite investment.
Get a Price Quote
Find out your fixed annual fee and benefits of this low cost, but game-changing solution for all of your NetSuite Admin and Support needs.
Why We Do This
We understand from working with our customers that there are several challenges RSM’s experienced team of NetSuite developers can solve:
Challenges
- It is difficult to find and retain a qualified NetSuite Administrator.
- Admin's experiences limited to client's NetSuite instance only.
- Admin's responsibilities on resources that would be better utilized on core business functions
RSM Solution - RSM has a team dedicated team of experienced NetSuite Support Reps, with an average of 6 years NetSuite experience. They bring learnings from 30+ implementations.
Existing NetSuite
Support Options
Challenges
- Client requires access to skilled project & development consultants along with basic support
- Uniquely customized NetSuite environment makes support requests more difficult to manage
RSM Solution - RSM Managed Application Services customers not only have access to dedicated resources, but also to the entire RSM team of NetSuite specialists that can help resolve issues of various sizes.
Management & Business Challenges
Challenges
- Maintaining system optimization as software changes and performs upgrades
- The need for qualified IT resources extends past NetSuite and client also needs Managed IT services to support other infrastructure
RSM Solution - RSM's Managed Applications Services provides a flexible & expandable system that can be customized to your needs, including combined Managed IT Services with NetSuite Services.
NetSuite Managed Application Services Tiers
Several different levels of support are available to fit your budget and overall managed services expectations.
Why partner with RSM?
RSM is one of the largest and most highly decorated Oracle NetSuite partners globally, and serves as a Solution Provider Partner, Alliance Partner, and BPO Partner for NetSuite. RSM is the trusted advisor to middle market companies for the evaluation, selection, implementation and support of our customers’ NetSuite investment. With more than 100 offices across the North America and a global network with established NetSuite practices in 14 countries, RSM has certified and highly experienced NetSuite resources around the world. With our unique understanding of the middle market, we’ve helped thousands of companies move forward with confidence. We listen closely to make sure we understand you, your business and your organization’s culture, so that you experience the power of being understood.
Recognition
- NetSuite Worldwide Solution Provider Partner of the Year 2013-2014, 2016-2019
- NetSuite SuiteCommerce Partner of the Year 2019
- Accounting Today VAR 100: Ranked #1 2015 – 2019
- Bob Scott’s Insights Top 100 VAR 2011-2019
Certifications
- SuiteSuccess
- SuiteCommerce Digital Agency Partner
- SuiteCommerce In-Store
- ERP Consultants
- SuiteCloud Developers
- SuiteFoundation
- ARM and Multi-Book
- SDN Partner