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End User Training: A key aspect of our implementation services
One of the most critical success factors in realizing the benefits of any new and integrated solution is end user training. The better trained and supported your users are, the less time they spend asking questions, the more aligned they are with your business goals and the more efficient they are at business management. In brief, well trained users drive higher productivity and reduced support costs.
We enable successful use of your new NetSuite solution, and we do this by helping you plan and deliver end user training. Just as we do for our implementation services, we offer experience driven user training services designed around your unique needs. Our approach makes intelligent use of NetSuite Training-built material as a foundation in order to use our knowledge of your implementation to create customized materials in the most cost efficient manner. Our consultants, who have been working with you throughout the project, then lead classroom or virtual training sessions. These sessions are process-focused and role-based, in short targeted segments, to help users become competent and confident with their new NetSuite software. But we don’t stop there. We provide your users with handy quick reference guides that guide them step-by-step through their common tasks and processes, which ensures that they are productive on the job on day 1 and beyond.
As your NetSuite Solution Provider, we partner with you to drive your success. We believe that investing in your users skills and knowledge is an important piece of that partnership and ultimate success.