Microsoft solutions for gaming

Get actionable information to stay in the game

The gaming industry is experiencing extensive growth as states across the country continue approving new gaming operations. From tribal casinos to gaming operations nationwide, we improve productivity, control risks and boost profits. 

RSM has worked with the gaming industry since 1968. We’ve built a full-time practice specifically for gaming operations and regulatory agencies, having served more than 300 casinos across North America to provide scalable, efficient solutions to protect your business. 

Microsoft solutions: Casino anti-money laundering software

Successful and efficient execution of anti-money laundering (AML) compliance responsibilities requires the right mix of technology, innovation and experience.

Built on Microsoft Dynamics Customer Engagement and Power Platform, RSM’s casino anti-money laundering (CAML) software, designed specifically for the gaming industry, is a valuable tool that turns raw data from disparate systems into actionable information to comply with evolving regulatory challenges.

With CAML, your gaming operation can:

  • Unify disparate systems by collecting all available information into one dashboard view.
  • Scale up easily with a cost-effective tool that grows as your organization expands, risks change or regulatory expectations shift. 
  • Build sustainable knowledge and experience in a transparent, low-code environment that minimalizes your reliance on knowledge held by specific individuals (who may leave the company) or your service provider—empowering your organization to make updates and better explain configurations to regulators.
  • Benefit from cost savings through reduced manual labor in the creation and system-by-system analysis of reports and activities, as well as simplified management of email communications as flags or cases are investigated.
  • Integrate seamlessly with the Microsoft products your team already uses; CAML’s user-friendly interface—built on the Microsoft technology stack—feels familiar and intuitive.
  • Build customizable functionality with CAML analysis, workflows and dashboards to address different risk profiles (at the property or patron level)—freeing your analysts to focus on high-risk activities while managers track and monitor status.
  • Innovate for the future by leveraging Microsoft’s investments in information security, artificial intelligence (AI), machine learning (ML) and other emerging technologies. At the same time, RSM keeps pace with updated analyses based on industry trends and regulator expectations.

CAML capabilities to meet your needs

Suspicious activity analytics module

Increase efficiency through streamlined identification and investigations. Capture data sets from disparate gaming systems and identify suspicious activity through expansive and flexible analysis, customized for your casino and customers. Effectively organize voluminous amounts of information to investigate and resolve alerts of possible suspicious activity quickly.

Case management module

360-degree customer profile view for informed decision making. A centralized patron profile provides access to customer details and activities when performing Know Your Customer (KYC) and suspicious activity reviews. Case details, all gaming activities and investigation steps are conveniently organized in a streamlined workflow for monitoring and review.

MTL audit module

Streamline your daily Title 31 audit processes. Automate the comparison of source system gaming data to the Title 31 system to verify the completeness and accuracy of the multiple transaction log (MTL) quickly and efficiently. Support the use of available information to complete the currency transaction report (CTR) filing, track filing deadlines and manage daily audit checklists.

Risk assessment module

Identify, quantify and understand your AML risks to drive compliance. Collect and organize data from across the organization to analyze AML and customer risks. Automated reporting allows you to communicate your enterprise risk mitigation strategy to executives and regulators.

The RSM difference

RSM is on your side, from AML risk assessments to annual independent testing to lookback assistance and remediation of regulatory findings. 

Microsoft gold partner logo

RSM’s Microsoft certified professionals have met the highest technological standards in Microsoft’s Cloud Partner Program. RSM has demonstrated technical capabilities, experience and ability to deliver successful customer outcomes aligned to the Microsoft Cloud in:

Meet the RSM Microsoft leadership team
  • Theresa Merlino
    Principal
  • George Casey
    Principal

Contact our Microsoft professionals

Complete this form and an RSM representative will be in touch shortly.

"