A conversation with Chris McCann, 1-800-FLOWERS.COM, Inc.
April showers bring May FLOWERS
"We’re constantly reinventing our company, and that’s what we urge others to do."
– Chris McCann
In this episode of “The Middle Market Transformative CEO,” Chris McCann, president and CEO of 1-800-FLOWERS.COM, Inc., shares how the company is adjusting to the digital economy and how it embraces new technologies, the importance of fostering a culture of innovation and attracting the right talent, and how the company approaches customer service.
McCann, along with co-hosts Joe Brusuelas and Robert Reiss, discusses how 1-800-FLOWERS.COM, Inc. is shifting the way it interacts with customers through a multitude of cutting-edge technologies, how the digital revolution is affecting middle market businesses and how the company’s culture of innovation continues to transform the company and its digital strategy.
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