On-demand webcast

Customer experience: Unleashing automation solutions for banks

May 14, 2024
Event details
Date and time

Tuesday, May 14, 2024

Intended audience

Banking representatives, CEOs, chief information officers, chief operating officers, chief technology officers

Duration

60 minutes

Event overview

Growing your bank's services and customer base shouldn't mean wrestling with outdated technology, resulting in friction-prone processes and disjointed customer experiences. But for many, the reality is that working with clunky legacy systems and limited resources holds them back from providing competitive, innovative offerings to improve customer engagement and gain market share.

Join RSM US LLP and Appian for an insightful discussion, “Customer experience challenges: Unleashing automation solutions for banks,” with a focus on regional and community banks, on May 15 at 2 p.m. ET

Expect valuable takeaways on how to:

  • Enhance operational efficiency to deliver faster results to clients and respond quicker to market demands.
  • Deliver a modern customer experience through automation to build deeper and more meaningful relationships. 
  • Manage risk with confidence using solutions that automate compliance, mitigate threats and build trust with stakeholders.

Presenters

Elia Blankenship

Director, Management Consulting, Financial Institutions Advisory, RSM US LLP

John Behringer

Financial Institutions Leader, RSM US LLP

John Trapani

Industry Lead, Financial Services, Appian

Corey LeBlanc

Co-founder, Chief Operating Officer and Chief Technology Officer, Locality Bank


Event details
Date and time

Tuesday, May 14, 2024

Intended audience

Banking representatives, CEOs, chief information officers, chief operating officers, chief technology officers

Duration

60 minutes