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30-Day Rapid Commerce Implementation

Microsoft Dynamics 365 Commerce

RSM’s 30-Day Rapid Implementation is tailored to your unique business requirements. Our team of retail industry advisors work with you to implement the Microsoft retail commerce solution in the channel you need it most whether that is ecommerce, brick    & mortar stores or your high-volume call center.  This will enhance your customer experiences and stand-up analytics that drive actionable decisions across your organization. 

Select your Sales Channels

E-Commerce Site

  • Single branded website design
  • Item details and ratings
  • Detailed SEO and analytics
  • Store locator and pick-up
  • User-friendly shopping cart

Brick & Mortar Stores

  • Utilize two pilot stores
  • POS store operations
  • Loyalty, returns and coupons
  • Inventory availability
  • Mobile and self-service
 

Catalog and Call Center

  • Call Center
  • B2C and B2B order management
  • Customer service workbench
  • Case management capability
  • Advanced RFM analysis

Integrate your Back Office

Omni-Channel

  • Ship from stores or distribution center
  • Manage customer orders
  • Accept returns from any channel
  • Enable client loyalty programs
  • Intelligent fulfillment plans

Merchandising and Branding

  • Product information management
  • Manage hierarchy and category 
  • Product attributes and images
  • Pricing and promotions 
  • Assortment management
 

Inventory Management

  • View all inventory
  • Manage all inventory movements
  • Manage inventory replenishment
  • Mobile device enabled
  • EDI transaction enabled
Additional Features:

+ Automated marketing

+ Sentiment tracking

+ Fraud detection

+ Customer insights

+ Chat bot

+ Power Apps

+ Customer service analytics

+ Power BI

+ Microsoft AI

Enhance Customer Experience  |  Gain Intelligent Insights  |  Utilize Advanced Analytics

 

Contact our e-commerce professionals to get started