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Microsoft Dynamics 365 Commerce

Complete e-commerce experience built on the proven Dynamics 365 Retail solution

Omni-channel commerce platform is key to enabling digital innovation in online retail, staying ahead in the ever evolving customer expectations. Featuring native integration with Microsoft Dynamics 365 for Finance and Operations, this e-commerce solution enables a true omni-channel experience on the Microsoft Dynamics platform.

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Everything to build and run digital commerce

Streamline your business with an end-to-end commerce solution that scales to your needs across traditional and emerging channels. 

Build loyalty and exceed customer expectations

Use clienteling tools to gain a comprehensive view of your customer and respond to their needs at every level of engagement, based on customer profile.

Flexible and intelligent omni-channel experience 

Deliver frictionless and unique engagement across online and offline channels while providing choice around modern payment methods and product collection or delivery.

Streamline operations using cloud intelligence 

Use advanced merchandising, inventory management, and pricing and promotion to innovate, adapt to changing business needs and improve quality of service and customer satisfaction.

Scalable, reliable, secure, and compliant

Meet your business needs using flexible deployment options along with a configurable and extensible platform that adheres to global compliance and security standards.

Ste. Michelle Wine Estates first worldwide on Microsoft e-commerce

“RSM’s capabilities in delivering retail solutions for brick and mortar, call center and digital make them uniquely capable for this project. Because of RSM’s retail focused Rapid Verification Model, the project was implemented in just 19 weeks.” 

Joe Gregg, Chief Information Officer for Ste. Michelle Wine Estates


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