Benefit from integrated, outsourced solutions and managed application services (MAS) for your organization—it’s like having your own experienced in-house team.
We know that keeping up with the complexities of changing technologies is a full-time job; that’s why RSM offers MAS at any point in your business system lifecycle—implementation, go-live or optimization. By providing consulting services on demand—technical, functional or advisory—our team can better support your organization as you focus on core business needs.
RSM MAS provides all these functions in a scalable service model that grows with your business, allowing you to adjust consumption based on current demands. Our team of professionals helps your business manage cloud and infrastructure, business applications and data analytics in accordance with leading industry practices—adapting to your business as your needs change.
Whether you’re starting with us through an implementation project or changing your managed services provider, our MAS team will meet with you to discuss how you’re currently utilizing your enterprise resource planning (ERP) or customer relationship management (CRM) platform. We’ll identify its connection points to other systems and within your operations to understand your current needs and growth plans.
RSM helps you stay up to date with the latest Microsoft technologies, tools and cutting-edge solutions with continuous updates. We’ll engage with you in evaluating and refining your Microsoft Dynamics 365 strategy, strategically helping you pace your changes with the right technological advancements.
As technological evolution speeds up, RSM can be your guide and support. You’ll benefit from our biannual Microsoft Strategy Roadmap report that outlines new features, functionality and product offerings tailored to your industry and using Microsoft’s tools.
We’ll help you craft a well-defined strategy for leveraging the full potential of your Microsoft Dynamics 365 investment, proactively working with you to plan for feature integration and adoption—leaving you confident that your systems are future-proof.
Not every business operates the same, nor should they. At RSM, we encourage our team members to develop skills in at least two industries, which means they learn what works (and, just as importantly, what doesn’t) and use that knowledge to bring value to every interaction. This experience translates into solutions pre-built for your specific needs—by RSM and Microsoft—providing a knowledge share that limits your risk while maximizing benefits.
RSM MAS provides you with a client success manager who’s on your side to help preserve your satisfaction through performance transparency and optimal technology consumption. This manager will be your point person for service metrics, ongoing casework, billing/invoicing and escalations, all of which will provide the greatest return on your investment.
But we don’t stop there. RSM MAS helps you go beyond the platform. Our eyes remain continuously open to opportunities to support you while you improve your technology and organization for the better.
Whether you’re on Microsoft Dynamics 365 (D365), on-premises with AX (Axapta) or any other version, we can help keep your system running smoothly. Our team has more than 15 years of experience on the D365 platform and can advise you on technical and functional aspects, as well as integrations. We’re certified on industry-standard ISV plug-ins and offer break/fix support, security, code-promotion services, environment management, performance, deployment strategy, training and consulting on demand.
On-premises with Navision? Within the cloud on D365 Business Central? The RSM team can provide tailored managed application services that fit your unique needs. Leverage our skills and experience to help streamline your operations, optimize your inventory management, improve logistics and increase financial transparency. Our team has extensive hands-on experience with workflows, reporting and technical architecture within these platforms, including common industry ISV applications.
No matter what part of the Microsoft Dynamics Customer Engagement or CRM solution you’re using, our team has the skills to advise you on marketing, sales, customer service, field service, project service, and the underlying technology. We can also help simplify integrations through Microsoft Power Platform or dual-write to your ERP system. Our CE MAS team covers a range of industries, including nonprofit, public sector and health services, as well as traditional commercial platform uses.
Technical support for Microsoft Dynamics GP will sunset Sept. 30, 2029. If your organization isn’t ready to undertake a cloud migration, RSM’s MAS for Dynamics GP can provide certified technical resources to advise you on how to maintain your current application. With more than 1,000 active Dynamics GP clients, RSM has the experience to keep your legacy system running. For additional resources, please participate in our brief Dynamics GP survey. The results will provide a benchmark for progress against your industry peers.
Whether you’re on Microsoft Dynamics 365 (D365), on-premises with AX (Axapta) or any other version, we can help keep your system running smoothly. Our team has more than 15 years of experience on the D365 platform and can advise you on technical and functional aspects, as well as integrations. We’re certified on industry-standard ISV plug-ins and offer break/fix support, security, code-promotion services, environment management, performance, deployment strategy, training and consulting on demand.
RSM is a powerful network of audit, tax and consulting experts with offices all over the world. Our team serves thousands of foreign-owned clients across the U.S. and Canada and leverage our global resources to support you wherever you do business. Our multilingual professionals take responsibility for the seamless delivery of high-quality services to meet your needs and challenges. As an integrated team, we share skills, insight and resources, as well as a client-centric approach that’s based on a deep understanding of your business.
RSM’s Microsoft certified professionals have met the highest technological standards in Microsoft’s Cloud Partner Program. RSM has demonstrated technical capabilities, experience and ability to deliver successful customer outcomes aligned to the Microsoft Cloud in:
