Microsoft managed application services

You take care of your business. We’ll take care of your business systems.

Microsoft managed application services

Engage trusted advisors linked with your Microsoft Dynamics 365 investment

RSM’s managed application services (MAS) team provides our clients with a platform for their digital transformation journey. Whether you’re just starting out or want a technology partner that helps you achieve your next milestone, our advisors—representing all industries—are ready to journey with you.

Get the most from your digital platform powered by Microsoft technologies.

Our services consist of:

  • Visualization of your journey with our industry professionals, with the goal of putting you ahead of trends and challenges faced by organizations in your business arena.
  • Access to our Technology Experience Center—the heartbeat of all innovation at RSM.
  • A vast resource network of over 1,000 Microsoft advisors in North America, to help position you at the forefront of new enhancements and opportunities.
  • A partnership with dedicated client success managers for comprehensive technology management and advancement.
  • A smooth transition from the project team to stakeholders who will move forward in a culture of innovation and continuous improvement.

In addition to optimizing Microsoft Dynamics, RSM’s MAS functions as a gateway for our clients to benefit from our diverse service lines, such as tax, risk advisory, technology consulting, and strategy and management consulting. We also assist with SOX compliance, global compliance and reporting, and international tax planning.

RSM aims to be a first-choice advisor to our clients by providing vision, enterprise support, and platform optimization. These services, packaged through our MAS platform, give our clients the confidence and the opportunity to focus on realizing and achieving their business vision.

With MAS, our clients get to work with people they know and trust, not strangers. We create and foster long-term partnerships, not short-term solutions. We get to know you, your team, your business, and what makes you special in your industry.

Our clients use our MAS agreements to leverage deep experience on demand, at a predictable price—providing you with a partnership that feels just like having an in-house team of dedicated professionals.

We believe the best approach to ensuring a long-lasting and successful relationship is to work in partnership with you. We take the time to understand your business needs and collaborate with you to provide the right solution that will optimize your business. No matter what size you are, we have a plan to meet your requirements, so you can focus on your business.

You can’t anticipate everything. There’s going to be glitches, but what I love about RSM is that they’re on it, they’re thinking through it and they’re fixing it, and they’re fixing it fast. RSM has always delivered on what we needed them to deliver.
Barb Anderson, Vice President of Finance and Controller, VGM Group

RSM’s managed application services provides insights to our clients using our 5 pillars of service, including:

Utilize our Microsoft-certified Technology Academy to deliver hands-on, advisor-led workshops. Learning paths are customized to ensure collaboration between the end user and subject matter advisors.

We provide you with dedicated resources to help with ad hoc problem-solving, and support all your Microsoft D365 technical operations, from everyday transactions to third-party partnerships.

These services help you monitor, detect, and manage opportunities and risks within your systems and processes.  Using people, process, and management capabilities provided by Microsoft technologies, we take a holistic,  service-based approach to your technology management, and help you develop a strategic road map; assess and determine the baseline of your current environment; map your IT and business services end-to-end; provide knowledge transfer to staff, and develop proactive measures.

Our optimization services aim to help you protect your investment, increase value and accelerate growth. From logistics and warehouse issues to sourcing and procurement pitfalls, these issues typically require proper change control and scheduling of appropriate resources. Through prescriptive “side-by-side” workshops, our advisors work directly with your key staff to address any problematic implementations and skills gaps.

Our “fact-finding” assessments can help you target areas for improvement and growth. RSM’s advisors bring deep industry-specific experience to help middle market businesses optimize people, processes, and technology through innovative strategies—driving improved performance in key areas such as finance and accounting, technology and digital, operations, and supply chain management.

Microsoft gold partner logo

RSM is a Microsoft Gold Partner. Our Microsoft-certified professionals have met the highest technological standards. We combine deep knowledge of Microsoft Dynamics 365 and Microsoft 365 applications with extensive industry experience to create client-specific customized solutions.

Why RSM?

As one of the largest business advisory firms in North America, serving a broad range of sectors, our advisors and industry professionals understand your specific business needs and challenges. Our clients use RSM’s managed application services as a platform to leverage the broad array of services and trusted advisors that RSM provides as partners in their digital journey.

With an emphasis on innovation and optimization, the RSM Technology Experience Center provides more than 30 unique customer immersion experiences—interactive exercises that walk you through several business scenarios to show you how available solutions can address potential challenges. Scenarios include the need to efficiently address margin concerns, analysis of complex data, strategies for keeping information secure, and identification of new sales opportunities.


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