Co-managed IT services

Custom solutions to meet the demands of domestic and global mid-market organizations

Why use RSM for co-managed IT services?

Organizational needs vary, shaped by their tech stack, internal IT talent, growth dynamics, regulatory landscape, footprint, budgets and language proficiencies. Such diverse profiles demand equally diverse outsourcing solutions. Our co-managed IT service aims to supplement, not supplant, your IT function, enriching it with our technical knowledge, Information Technology Infrastructure Library (ITIL) best practices, scalability and reach, and multilingual support—all without breaking the bank.

RSM doesn't just offer services; we bring specialized industry insights. As the preferred managed service provider for mid-market businesses and nonprofits, we pride ourselves on our track record of blending seamlessly with client teams. Underpinning our co-managed service is the industry-leading IT service management platform—ServiceNow—which is flexible enough to adapt yet robust enough to bring tried and true ITIL best practices right to your doorstep.

Co-managed IT services tailored to you

Shape your IT journey at your pace. Begin with a single service for a measured start, especially if you're new to outsourcing, or dive in with our full suite for a comprehensive transformation.

CRN MSP 500 2024
CRN Fast Growth 150 2023
  • 24x7 help desk—three levels, dedicated teams and co-location options
  • Global reach with “follow the sun,” multilanguage support
  • Efficient co-ticketing via ServiceNow, with e-bonding options
  • Clear service level agreements (SLAs) and performance tracking
  • ITIL practices, from knowledge to incident management

Resources to evaluate managed IT services

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12 questions to ask when selecting a managed service provider
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Five ways outsourcing solutions improve business performance
Discover five key ways outsourcing solutions can make your organization more efficient and improve business performance.
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Is your outsourcing provider right for your business?
Choosing the right outsourcing provider is not easy. Make sure you've made the right choice with RSM's ideal outsourcing provider checklist.
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Meet the RSM managed IT services team
RSM's managed IT services experts give you confidence and control, so you can stay focused on technology innovation.
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Meet our customers
When it comes to describing the value of RSM’s managed IT services, our customers say it best. Watch our customer testimonials.
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The shift toward managed security services in the middle market
With the business world becoming more digital, managed security services are helping companies address cybersecurity gaps and labor challenges.

Our secret sauce | Delivery model

At RSM, harmonizing co-managed services isn't just about our internal coordination between local and national teams. It extends to building a seamless synergy with our client teams. This integration ensures that all stakeholders move in a unified direction, creating a cohesive IT team that is both efficient and adaptable.

 

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  • Bjorn Hill
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  • Diego Rosenfeld
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  • Beth Johnson
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Contact our managed IT services professionals

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RSM US MMBI

Cybersecurity 2024 special report

Our annual insights into cybersecurity trends, strategies and concerns shaping the marketplace for midsize businesses in an increasingly complex risk environment.

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