Agentic AI refers to systems that can plan, make decisions and adaptively execute tasks to achieve specific objectives. These intelligent agents go beyond simple automation by using reasoning and context to operate with minimal human input—making them the next evolution in AI-powered business automation.
At RSM, we help middle market organizations design, build and scale agentic AI solutions using platforms like Microsoft Copilot Studio and Azure Foundry AI. These AI agents act like digital teammates—enhancing business processes in real time. Backed by research and a deep understanding of our clients’ journeys, we deliver future-focused solutions that instill confidence in a world of change.
These are just a few AI agentic use cases—others include AI agents for supply chain optimization and marketing automation.
RSM does more than just implement—we’re your strategic advisor for agentic AI. Our consulting services help you identify the right use cases, choose the right technologies and develop AI agents that align with your business goals. We also bring a comprehensive governance framework designed specifically for agentic AI—so you can scale responsibly, mitigate risk and leverage agentic AI with confidence.
In this 30–60-minute complimentary session, you’ll meet with an experienced RSM AI advisor—someone who understands both the technical domain and strategic business applications of agentic AI. Whether you're exploring possibilities or scaling an existing initiative, this consultation is tailored to your goals.
This isn’t a sales pitch—it’s a working session designed to help you move forward with agentic AI.
Proof of value: Implementing an HR AI agent showcased immediate efficiency gains and employee satisfaction—making a strong case for scaling agentic AI across departments.
Time to launch: Just 6 weeks
AI agents are tools that perform specific tasks with limited autonomy—like scheduling a meeting or summarizing a report. Agentic AI is a highly autonomous system that uses multiple agents to pursue goals, make decisions based on reasoning and analysis, and adapt over time with minimal human input.
AI agents: Simpler, have limited autonomy, follow set of instructions for more structured tasks
Agentic AI: Goal-driven, complex, adaptive, continuously learning and improving
Buying an off-the-shelf AI agent, like Agentforce, can be fast and effective—but it often limits customization. Building your own agentic AI solution within agentic AI platforms, like Microsoft Copilot Studio or ServiceNow AI Agent Studio, gives you more flexibility, better alignment with your workflows and the ability to scale across departments. RSM helps you evaluate both paths and choose what’s right for your business.
The best AI agents for business are those that align with your workflows, scale across departments and integrate with platforms like Microsoft Copilot Studio, Azure AI Foundry or ServiceNow. RSM helps you evaluate AI agent software and platforms to find the right fit.
Microsoft Copilot is an AI assistant embedded within Microsoft 365 apps like Word, Excel, Outlook, and Teams. It enhances productivity by helping employees draft content, analyze data, summarize meetings, and automate routine tasks—directly within the tools they already use.
Microsoft Copilot Studio, on the other hand, is a low-code platform that empowers organizations to build, customize, and deploy their own AI copilots. It enables integration with both internal and external data sources via APIs and connectors, making it ideal for creating tailored AI solutions that align with specific business processes and strategic goals
You can use AI agents to automate workflows, reveal insights and make decisions across Microsoft 365, Dynamics 365, Azure and Microsoft Fabric. To do this securely and effectively, deep integration and governance are key, making it essential to work with a service provider certified across all Microsoft solution areas.
Azure AI Foundry provides a flexible, enterprise-grade platform for deploying and managing generative AI models at scale. It enables RSM to orchestrate sophisticated agentic AI workflows, integrated with your existing systems, and helps ensure security, governance and performance from Day One. With over 1,800 deployable models, it’s a powerful foundation for building intelligent, scalable agents tailored to your business.
Generative AI creates content—like text, images or code—based on learned patterns.
Agentic AI takes it further by acting on goals: making decisions, adapting and coordinating tasks across systems with minimal human input. Think of it as moving from content creation to intelligent action.
