Fintech’s impact on the financial services marketplace has grown significantly over the last decade. Leveraging the power of technology, fintech companies have created a movement of innovation while appealing to changing customer preferences. Meanwhile, traditional financial services are losing market share and must find ways to understand their customers, adapt to new technologies, and compete in a rapidly changing environment.
The infographic below illustrates the disruptions fintech is causing, the impact on traditional financial services organizations, and how all of this is compounded by changing customer preferences.