Microsoft solutions for state and local government

To deliver functionality and innovation to our public sector clients, our Health and Human Services Case Management Accelerator solution is built on the Microsoft Dynamics 365 Customer Engagement (D365 CE) platform and enhanced with our accelerator. RSM and Microsoft are proponents of using out-of-the-box (OOTB) features to provide person-centered case management and care coordination solutions.

We recommend using D365 CE for our public sector engagements as the OOTB product from Microsoft that best provides a platform for critical case management at the core of public sector solutions, particularly in health and human services.

Our government financial management solution powered by Microsoft allows government agencies to do more with less. The solution focuses on proven practices, automation, internal controls and features specific to government agencies. We approach digital transformation through the latest technological advancements, emphasizing organizational change management.

The RSM Grants Management System (GMS) is a fully featured, customizable database and portal solution to empower government agencies and organizations to mobilize resources, manage funding programs and automate tasks that spread across multiple systems or a series of spreadsheets. RSM GMS allows your staff to spend time on more value-added federal and state funding capture and outreach to donors, partners, grantees and the community. Instead of pouring over endless spreadsheets and manually creating reports, RSM GMS uses the Microsoft Power Platform to automate and visualize grants and data from grantee reports to empower data-driven decisions. Your organization can achieve important milestones, transparency and accountability from the pre-award phase through the post-award step and monitor funds granted. 

Citizen engagement solutions leverage today’s technologies to enable state and local governments to connect residents, visitors and businesses to customer service representatives ready to resolve any questions or concerns. Our solution helps state and local governments realize the immediate value and adapt over time while keeping representatives focused on your citizens, not system processes. Our approach is to transform the citizen experience by providing multiple channels for the citizens to engage by implementing a solution, not an application.

From inception and validation through review and delivery, our contract management solution will supercharge your process. Integrations with DocuSign and SharePoint allow you to route and sign documents, then organize their storage for review and collaboration. Dashboards provide real-time intelligence into organization-wide contract statuses and help forecast for better planning. Make better decisions with better data using RSM’s contract management tool.

The RSM Disease Management and Reporting Solution enables state and county government agencies to conduct the long-term surveillance and analytics required for statewide tracking and managing over 70 infectious and communicable diseases. Quick access to quality data is critical for effective disease surveillance, control and prevention. The ability to accurately collect and analyze data in a timely fashion is key to making effective decisions regarding individual patient care and case management. RSM designed the Disease Management and Reporting Solution for state and county government agencies for use with electronic health records, laboratory information management systems and other data.

Learn more about our disease surveillance system

• Disease surveillance system overview
• E-book: Disease & Outbreak Management System
• Public health solutions

RSM’s tax solution is designed with government agencies in mind. It is meant to manage the processes associated with various taxes including sales, income, property, excise, motor vehicle, hotel and lodging, utility, business license, estate/inheritance, and local options. The solution is built using the latest Microsoft Platform technology and resides on the Azure Cloud framework. The solution is flexible, scalable, incorporates analytics, security, compliance, collaboration, artificial intelligence, and machine learning. As a Microsoft product, it fully integrates with your existing Microsoft products like Word, Excel, Teams, Outlook, etc. Taking advantage of continuous updates means that the system will never be obsolete and will accommodate future changes to taxing regulations.