Custom Microsoft training

This format allows users to take courses online at their own pace. Each e-learning module is created by one of our certified instructors and includes multiple learning tools, such as quizzes, walk-throughs and hands-on activities. With no travel necessary and the convenience of completing training on a user’s own schedule, this method is the most cost-effective and allows for an unlimited number of participants. The RSM Technology Academy has a growing library of courses available for purchase or on a subscription basis.

Our on-site format brings one of our certified trainers to your site. This is one of our most sought-after options because of the industry experience and product knowledge that our trainers provide. With this format, we can easily customize the training to perfectly fit your organization’s needs and size.

Similar to on-site training, this format allows you to come to one of our facilities. We recommend this option when you require the training of only a few of your employees.

Through our virtual platform, we offer you the ability to attend a training session from anywhere you have internet connectivity. From the comfort of your own home or office, you will still receive the industry insight and product knowledge of our certified trainers. Since there's no travel involved, this option is very cost-effective.

Our experienced trainers and instructional design team will work closely with you to execute our five-step learning strategy, which will evolve as you progress. Because the plan will differ from company to company, we ask that you contact us early on to get started. Our strategy consists of the following basic steps:

1. Identify your learning goals.
2. Create learning domains to determine the skills necessary to reach your immediate goals.
3. Categorize learning methods to determine the best format for your needs. 
4. Develop learning solutions based on the first three steps of the strategy.
5. Evaluate the success of the learning plan and determine how to proceed.

Documentation is a necessity in any implementation. The sooner you develop effective user documentation, the sooner you can take ownership of your software investment. However, we realize that you may be unable to dedicate the right number and type of resources to complete this important task. We can prepare documentation in a variety of formats and styles to meet the diverse learning preferences of your employees.