United States

Managing digital change in financial institutions


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Financial institutions are rapidly being transformed, and nowhere is this more evident than in the digital revolution. Changes that used to take years now take months, and those that happened in months now occur within weeks. For middle market firms, this transformation presents an urgent challenge: Adapt, or risk being left behind.

RSM surveyed executives in late 2019 as part of a broader study that looked at digital transformation across multiple industries, including financial institutions. While findings were compiled before the coronavirus pandemic, much of the analysis and insights can be applied in this post-COVID-19 “new normal” world.




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