In this episode of the Identity at the Center podcast, host Jeff Steadman is joined by RSM colleagues Rich Servillas and Charles John to explore the critical intersection of identity access management, operational resilience, and disaster recovery. Rich, a director from the cyber response group, shares insights from the front lines of ransomware and cloud intrusions, while Chuck, director of operational resilience, discusses the importance of business continuity planning. The conversation covers the true impact of security incidents on brand reputation and operations, the necessity of out-of-band communication, and why identity is often the first thing challenged and the last thing trusted during a crisis. The guests also provide practical advice for IAM professionals on reducing blast radius through standing privilege reduction and robust logging.