Salesforce has provided various nonprofit products over the years, including Nonprofit Success Pack (NPSP) and Grants Management. In 2023, Salesforce released Agentforce Nonprofit, previously known as Nonprofit Cloud, a suite of powerful solutions for nonprofits to fund, deliver and measure their impact on a unified platform.
Nonprofits currently using NPSP or other legacy managed packages may be wondering if they need to switch to Agentforce Nonprofit.
This is a comprehensive guide for nonprofits exploring a transition from Salesforce's NPSP or other legacy nonprofit products to the new Agentforce Nonprofit offering. It outlines the benefits and decision factors around moving to Agentforce Nonprofit, as well as key steps you can take now to plan and prepare for a successful implementation.
