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Labor and workforce
Offset technical labor shortages through outsourcing and automation
The shortage of available and willing workers is the number one issue among middle market firms. The United States is experiencing the tightest labor market in over 50 years. As companies continue the path toward digital transformation, the need for skilled tech workers becomes a bigger issue. More and more companies are turning to outsourcing back office procedures as a viable solution to this problem. Others are looking to substitute technology and automation for labor costs.
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