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Microsoft Dynamics® CRM Case Studies

We serve clients across multiple industries, including industrial products, consumer products, government, education, health care and nonprofit. Our Microsoft Dynamics CRM solutions give our clients a competitive advantage in sales automation, improved customer service issue management and better company-wide visibility. From basic ‘out of the box’ solutions to custom xRM development, we deliver solutions to meet your unique needs.

Case Studies

RSM technology solutions help food bank better achieve its mission

RSM helps Philabundance increase insight into member management data as well as improve network accessibility and reliability.

Social services board pioneers solution to serve those most in need

Learn how Camden County, New Jersey, Board of Social Services’ implementation of Microsoft Dynamics CRM helped meet demand spike for services

Award-winning project enables enhanced case management for disabled

Ohio Department of Developmental Disabilities (DODD) implements Microsoft Dynamics CRM as the platform to develop the imagine system.

Hefty Seed Company

Paula Burke, Chief Financial Officer of Hefty Seed Company, discusses how she manages their growing operations with Microsoft Dynamics GP and how RSM's implementation methodology facilitated a successful ERP project.

Impellam North America

Listen to Impellam North America's John Vlha, Chief Financial Officer, and Ana Miner, explain why they consider RSM a true business partner and how their vision of a new comprehensive business system was accomplished with Dynamics GP and CRM.

Rehabilitation hospital enhances business processes with CRM solution

After outgrowing its manual data collection processes, Magee Rehabilitation Hospital sought a more efficient platform to collect and distribute information.

ERP and CRM solution provides immediate answers to childcare franchise

Goddard Systems eliminates manual record keeping and inconsistent information among departments and customers with Microsoft Dynamics® CRM.

Integration of Microsoft Dynamics GP with CRM streamlines operations

North American Communications Resources was seeking a single system its salespeople could use for prospecting, quoting, managing activities and entering sales orders, and that could also integrate with its accounting system.

Private equity group improves processes and lowers operating costs

Independence Capital Partners leverages Microsoft Dynamics and SharePoint to create one platform for seamless collaboration across business units.

BFY Brands innovates ERP platform with RSM's Rapid Verification Model

Healthy snack manufacturer leverages RSM's Rapid Verification Model and Innovate 365 offerings for new ERP implementation.

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