To deliver functionality and innovation to our public sector clients, our solution is built on the Microsoft Dynamics 365 Customer Engagement (D365 CE) platform and enhanced with our Accelerator. Both RSM and Microsoft are proponents of using out-of-the-box (OOTB) features to provide person-centered case management and care coordination solutions.

RSM recommends the use of D365 CE for our public sector engagements as the OOTB product from Microsoft that best provides a platform for critical case management at the core of public sector solutions, particularly in health and human services spaces.

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